WORLDHOTELS goes green around the rooms
SINGAPORE – WORLDHOTELS is introducing 23 environmental criteria to its annual quality checks in order to encourage its affiliate hotels to embrace a comprehensive set of ecological standards.
Eco-friendly criteria assessed include such aspects as the use of energy-efficient light bulbs, organic in-room bath amenities and double-glazing.
Further stipulations range from towel and linen re-use programmes to the use of organic cleaning products and recycling bins to serving organic and locally grown food products.
The yearly quality tests measure the performance of all WORLDHOTELS properties and are conducted by IFH AG, a consulting company specialising in independent evaluations and the benchmarking of hotels’ quality performances worldwide.
Anonymous “mystery shoppers” evaluate each property in up to 1,700 different categories on behalf of WORLDHOTELS and its “Performing Excellence Program”.
In addition to ecological standards, they also assess every detail from room furnishings and bathroom fittings to restaurant quality and spa amenities, as well as the staff’s service and personal skills.
Ian Jarrett
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