Worldspan wins Quest GDS business from Amadeus
Australia and New Zealand specialist travel agency Quest has switched away from Amadeus to use the Worldspan GDS system.
Under the new agreement, Worldspan will provide its Worldspan for WindowsSM solution in Quest offices in York, Swansea and its headquarters in Kingston, Surrey. Quest will use Worldspan for Windows to provide enhanced GDS functionality, including improved access via Worldspan’s Power Products to flight booking, car rental and hotel booking data for its tour operator services.
Commenting on the switch to Worldspan, Dave Simmons, Managing Director of Quest said: “We, like many other travel agencies, face great pressures on our business which generates six figures-worth of segments annually. We reviewed our GDS arrangements with a view to improving the already high service standards we deliver to our customers. With Worldspan’s product, superior support and customer service record, we saw this goal was achievable.”
Tim Wright, Worldspan staff vice president for business development in Europe, Middle East and Africa said: “This significant GDS switch reflects Worldspan’s highly focused sales and marketing efforts in the UK to persuade traditional and e-commerce travel agencies to take on or switch to our GDS services. Naturally, we’re delighted to win this contract. Enhanced functionality, performance and service are Worldspan attributes that can help astute agencies like Quest to make the most of a challenging business environment.”
Worldspan for Windows will be rolled out in Quest locations by the end of July.
Established in 1988, Quest Travel is an independent operator specialising in holidays to Australia and New Zealand, with additional products to Asia, America, Canada, Africa and South America. With offices in Kingston, York and Swansea, Quest Travel employs 70 staff with approximately 30,000 customers per year.
See Worldspan’s PressZone page.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
TAP Air Portugal to operate 29 flights due to strike on December 11
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Airbnb eyes a loyalty program but details remain under wraps