• 07 Apr 23

  Partner News
  Price and Ability to Customize Travel Insurance Coverage Drives Highest Consideration Amongst Americans Traveling in 2022

    battleface today released its first annual U.S. Travel Insurance Consideration Report. Conducted by Opinium ...Read more
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  Price and Ability to Customize Travel Insurance Coverage Drives Highest Consideration Amongst Americans Traveling in 2022 - News & announcements

    battleface today released its first annual U.S. Travel Insurance Consideration Report. Conducted by Opinium Research, the new survey found that while 80 percent of Americans intend to travel domestically this year, only three in 10 Americans plan to consider protecting their trip investments by purchasing travel insurance. Respondents cited price and ability to customize coverage options as the top reasons for not considering protecting trip investments.   As travel industry volatility continues amidst the ongoing COVID-19 pandemic, battleface has answered consumer calls for individualized products and customization with its industry-first, build-your-own travel insurance plan. The approach comes at a time where more than two-thirds of Americans (64%) reported the biggest influence on their decision to buy travel insurance being cost, while 44 percent stated they are most influenced by the ability to create a policy suitable for their specific needs when shopping for travel insurance.   “Offering relevant benefits to fit the needs of today’s travelers is one of our key principles,” said Lisa Conway, chief underwriting officer at battleface. “With personalization top of mind, this a la carte approach creates opportunity for greater customer satisfaction and ultimately saves money.”   battleface makes the travel insurance process easier by providing unmatched customer care with 24-hour claims, emergency travel and medical assistance services, access to up-to-the-minute global travel restrictions and requirements, and a robust menu of quality stand-alone benefits including:  

  • Trip Cancellation
  • Trip Interruption
  • Trip Delay & Missed Connection
  • Baggage Loss & Delay (including Sports Equipment Coverage)
  • Travel Medical & Emergency Evacuation
  • Accidental Death and Dismemberment
  • Vacation Rental Damage Waiver
  • Pet Medical and Pet Return while Traveling
  • Rental Car Damage Coverage

    For more information on battleface travel insurance, please visit https://www.battleface.com.

• 07 Apr 23

  Partner News
  battleface launches Multi-Trip Annual Travel Insurance for US Travelers

    Travel insurance provider battleface today announced the launch of its Multi-Trip Annual product, ideal ...Read more
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  battleface launches Multi-Trip Annual Travel Insurance for US Travelers - News & announcements

    Travel insurance provider battleface today announced the launch of its Multi-Trip Annual product, ideal for frequent and spontaneous travelers, people taking drive trips, staying in multiple vacation rentals a year, or those combining business and leisure travel   Rather than purchasing a single policy for each trip, and with prices starting as low as $92.27, the new cost-effective product gives customers the freedom to cover multiple trips for one full year–up to 40 days per trip–as long as each trip is at least 100 miles from home.   This product is also available via partner distribution, and a great fit for Insurtechs, Fintechs, OTA’s, Corporate Travel Managers and leisure travel partners such as travel agents.   According to a recent report Sept 2022 - The State of the American Traveler in September 2022—The Outlook for Fall – Destination Analysts, when asked if travelers expect to take more or fewer trips in the next 12 months (compared to the previous 12 months), 31% of travelers said they’d be taking more trips, up from 28% in July. “Travelers are now looking for ways to protect themselves against costs associated with trip cancellations, travel disruptions and unexpected medical emergencies that have become increasingly common,” says Lisa Conway, chief underwriting officer at battleface. “If you’re thinking about traveling a few times a year, taking out multi-trip annual insurance will enable you to travel spontaneously without having to purchase a policy for every single trip.”   battleface Multi-Trip Annual travel insurance includes:  

  • Trip Cancellation/Trip Interruption: if you cancel or interrupt your vacation due to covered unforeseen circumstances, battleface travel insurance can cover up to 100% of trip cancellation or 150% of trip interruption expenses, up to the annual limit you’ve chosen
  • Travel Medical expenses: if you are sick or have an accident while on vacation, you may incur substantial medical expenses. The new Multi-Trip Annual policy will cover up to $250,000 per year for the cost of your medical expenses. Emergency Medical evacuation: is also included in the policy up to $500,000 per year with options for transportation to the nearest medical facility or home 
  • Trip Delay: $1,000 / $200 per day per year for expenses you may incur for an unexpected hotel room, meals, or local transportation as a result of a delay 
  • Baggage Loss & Delay: if your luggage is lost, stolen or damaged while on vacation, you can make a claim and receive compensation up to $2,000 per year (up to $1,000 per item, $100 deductible). If your luggage is delayed on the way to your destination, the policy can cover up to $750 ($100 per day) per year with a minimum 24-hours delay for the cost of replacement items you buy while you wait

    Every policy is supported by a 24/7 global team providing emergency travel, medical and claims assistance services.     For more information on battleface Multi-Trip Annual Travel Insurance please click here or email [email protected].    

• 07 Apr 23

  Partner News
  2023 Travel boom could, ironically, finally reveal travel insurance’s failure to adapt

    The travel insurance industry must catch-up with the frictionless, hyper-personalized travel booking trends or ...Read more
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  2023 Travel boom could, ironically, finally reveal travel insurance’s failure to adapt - News & announcements

    The travel insurance industry must catch-up with the frictionless, hyper-personalized travel booking trends or risk becoming irrelevant   Speaking today on stage at the United States Travel Insurance Association (USTIA) 2023 annual conference in Las Vegas, Sasha Gainullin, the CEO of travel insurance provider battleface, told the audience:   “While many companies in the travel industry have accelerated their digitalization and continue to look at new ways to transform the customer experience, sadly the travel insurance industry did not get that memo and are lagging behind. Many travelers are experiencing the glaring difference between the now seamless and customized travel booking process, and the unchanged, inflexible world of pre-packaged travel insurance.    “Unless we abandon the ‘like-it-or-lump-it’, one-size-fits-all approach, conversion rates will continue to fall along with satisfaction rates  from travelers frustrated at not being able to identify product that are relevant to their needs or unhappy at the painful claims experience processes unchanged in decades.”    During the panel – which was titled ‘Insure Tech Trends: How Technology Enhances the Customer Experience’ – Sasha went on to explain that right now over 90% of travelers turn down the offer of an insurance policy within the major travel booking reservation websites (despite many players having insurance embedded at that point).   Additionally, he went on to explain how by following an unbundled approach to insurance, in the US alone, there are around 50 different modules of insurance product that can be sold individually or combined, for example Travel Medical, Trip Cancellation, Vacation Rental Damage, Trip Interruption and many other unique benefits. Using API-led tech and A/B testing, companies could continue to build policies based on travelers trip types, destinations, activities and actual needs.   The CEO of the full-stack global company went on to speak about his own background and experience – on building highly personalized travel insurance products for sale in both direct and partner channels –  to outline three steps travel insurance providers must implement ASAP to avoid becoming irrelevant:  

  1. Unbundle the entire product to provide greater flexibility and choice to customizing, while making it relevant to distribution partner marketplaces and their customers.
  2. Keep products and services relevant for today’s travelers. Prioritse A/B testing to determine exactly how to increase user engagement, reduce bounce rates, increase conversion and based on data, reinvest back into products.
  3. Use tech, streamline, connect and improve the entire customer experience. We no longer live in a world where travelers should be dealing with multiple companies which don’t interact with one another when purchasing a policy, trying to file a claim or getting 24/7 emergency travel and medical assistance help.

• 16 Mar 23

  Partner News
  battleface partners with BringFido to bring worry-free travel with your furry friend

    Travel Insurance provider battleface today announced its partnership with BringFido to provide pet travel ...Read more
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  battleface partners with BringFido to bring worry-free travel with your furry friend - News & announcements

    Travel Insurance provider battleface today announced its partnership with BringFido to provide pet travel insurance coverage. Designed specifically to protect pets and their owners while traveling domestically or internationally, the partnership will offer BringFido customers with protection options if the unexpected happens to pets and their owners while traveling together.   Traveling with pets can be tricky, which is why BringFido and battleface have teamed up to provide important coverages for pet owners who plan to travel with their furry friends.   There has been a huge surge in pet ownership in the U.S in recent years, with 70% of households owning some type of pet¹. As pet owners increasingly consider their furry friends as part of their families, it is no surprise that more and more people are choosing to take their pets with them when they travel. As exciting as it is to bring your pet on a trip, it’s important to be prepared for unexpected, costly accidents or illnesses.   Details of battleface packages offered include:   Pet Travel Insurance: This package includes Trip Cancellation, Trip Interruption, and Pet Medical coverages. Pet Medical provides up to $2,000 in veterinary benefits (after $100 deductible), and $500 in Pet Return coverage to bring your pet home in case you get sick while traveling and cannot accompany them. The Trip Cancellation and Trip Interruption coverages include a unique covered reason that allows you to cancel or interrupt the trip in the event your pet becomes critically ill or dies, before or during the trip.   Pet Damage Protection: If, while staying at a vacation rental home or hotel, your pet accidentally causes damage to the room, Pet Damage Protection provides up to $1,500 worth of coverage. Accidental damage caused by humans is also covered.   Sasha Gainullin, CEO, battleface said: “Working with BringFido to meet this unique industry need has been very rewarding and exciting for the battleface team. One of the many advantages of pet travel insurance is that it can help alleviate the financial burden of unexpected events. Just like individual travel insurance, pet travel insurance can be especially important if your pet falls ill or is injured while you are traveling and you are far from your usual veterinarian. It also helps ease stress and anxiety about bringing your pet to an unfamiliar vacation destination and not knowing how they will react.”   Jason Halliburton, COO, BringFido said: “We’re excited to bring battleface on board as our Pet Travel Insurance provider. Knowing that you and your furry friend are covered by insurance can help ease the stress and worry of traveling with a pet. You can enjoy your travels knowing that you have the protection and support in place if something goes wrong.”   battleface Pet Insurance offers financial protection, logistical support, and the confidence you need before you set out on your next adventure with your furry friend.   ¹ According to American Pet Products Association’s 2021-2022 National Pet Owners Survey

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