Personal service
When it comes to arranging your holiday, you can click on our website, pop into one of our stores, launch our app or call our contact centre. While you’re away, our 24/7 TUI Experience Centre means our global team of Travel Experts are on hand to help whenever you need us, while the TUI app lets you control your holiday from the palm of your hand. We’re committed to protecting the planet, too, by actively looking out for the environment, local people and wildlife in the places you love to visit.
Handpicked hotels
All of our hotels are handpicked by our team of holiday experts. We also offer hotels where we’ve designed the full experience. Within our TUI BLUE collection, you’ll find hotels that focus on families, couples, authentic experiences and indulgent escapes. TUI MAGIC LIFE, meanwhile, is all about mingling All Inclusive stays with beachfront location. Elsewhere, ROBINSON is spot on for activities, RIU puts service at the centre of things and TUI SUNEO lines up a selection of great-value beach breaks. If you’re keen on exploring some of Europe’s peaks and meadows, be sure to check out our Lakes & Mountains getaways. And, for something a little snowier, take a look at Crystal Ski Holidays. We’ve also created collections of holidays – like A La Carte, Platinum, and Small & Friendly – to make it easy for you to find your ideal hotel.
Tailor-made experiences
Our holiday portfolio ticks off everything from beach holidays and city breaks through to lakes and mountains getaways. We also offer tours, that let you experience exotic places like Costa Rica, South Africa and Japan in a brand new way, and multi-destination trips with over 5,000 combinations to choose from. Plus, our flexible flight options, taxi transfers and flights from your local airport mean you can design your perfect holiday, just as you want it.
Ocean and river cruises
From the Panama Canal to Florida’s beaches, you can explore over 120 destinations with Marella Cruises. There’s the option of flying from 21 regional UK airports, or sailing from the UK. Our growing fleet covers off everything from family-friendly to adults-only ships – plus, they’re All Inclusive as standard, with tips and service charges included. TUI River Cruises, meanwhile, explore Europe’s waterways, stopping off at big cities and hidden gems along the way. Flights, transfers and meals with drinks are all part of the package when you set sail.
Best holiday airline
Our state-of-the-art 787 Dreamliners have transformed long-haul holidays – far-flung doesn’t feel quite so far with roomy seats and no stopovers. What’s more, they’re decked out with modern oxygen and light systems that are designed to help reduce the feeling of jetlag when you land. We’ve also introduced the 737 MAX to our operations, which is 16% more efficient than previous models. And, with our highly trained cabin crew delivering top-class service, you can be sure of a great start to your holiday, no matter which of our 21 regional airports you fly from.
ABTA and ATOL protection
All our package holidays that include both flights and accommodation are ABTA and ATOL protected. This means that in the very unlikely event we go out of business, you won’t be out of pocket or end up stranded abroad. So, you can relax with the peace of mind that you and your money are safe.
People, Planet, Progress
Here at TUI, we know better than most that the holiday scene needs to play it parts when it comes to protecting the planet, and we’re putting our full weight behind doing our bit. We pledge to achieve net-zero emissions across our operations, and we’re working on a bunch of initiatives to help make a difference across the world alongside this. For example, so far we’ve removed over 257 million pieces of single use plastic from our planes, hotels and cruise ships, and we plan to keep adding to that number every year. Plus, our collection of hotels is getting more sustainable by the year – a lot of our customers now stay in our Green & Fair hotels, which meet the Global Sustainable Tourism Council (GSTC) Criteria for protecting the environment, looking after staff and supporting the local community. And, let’s not forget about our airline, which is one of the best when it comes to managing carbon emissions. We use the Boeing 737 MAX for short and mid-haul flights, and the 787 Dreamliner for farther-flung flights. The former is about 16% more efficient than the plane it replaced. The 787 Dreamliner, meanwhile, is around 20% more fuel efficient than other jets. That being said, the work is done yet – we’re working hard to keep reducing our emissions year on year.
On top of all that, we’re proud to support the TUI Care Foundation – an independent charity that’s working to protect holiday destinations. Currently, their 25 projects across 20 countries include everything from habitat protection in the Dominican Republic to reducing coastal plastic waste in Cyprus.
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28 Jan 26
NEWS
TUI launches Cairo winter city breaksTUI has opened winter Cairo city breaks to the UK market. The Egypt capital is ...Read moreTUI launches Cairo winter city breaks - News & announcementsTUI has opened winter Cairo city breaks to the UK market. The Egypt capital is YUI UK’s latest city break destination. As well as a vibrant city, Cairo unlocks the Pyramids of Giza and the Great Sphinx. TUI offer flight options to Cairo from London Heathrow, Manchester and London Gatwick airports, with flights on British Airways, Egyptair and easyJet. Travellers can build a flexible stay with the option to add experiences such as guided tours, Nile cruises and museum visits. Cairo is home to the brand new Grand Egyptian Museum, home to thousands of ancient artefacts including treasures from King Tutankhamun’s tomb. Lesser-known attractions include Al-Azhar Park, a green oasis with sweeping views of the city skyline. “Cairo offers a truly special city break. It’s ideal for customers who are after sunshine but want more than a beach holiday. With ancient Luxor also available as a city break, we’ve got all the bases covered,” said TUI’s Commercial Director Chris Logan. “Egypt is one of the best-value winter sun destinations, especially during the winter months.” -
10 Dec 25
NEWS
TUI posts strong full-year resultsTUI Group posted strong full-year financials, with the best adjusted EBIT in the company's history ...Read moreTUI posts strong full-year results - News & announcementsTUI Group posted strong full-year financials, with the best adjusted EBIT in the company's history at €1.46 billion. This represents an increase of 12.6% over the previous year. Group revenue rose by 4.4% €24.2 billion Sebastian Ebel, CEO of TUI Group said: "In a highly competitive market environment, we achieved the best result in the company's history and exceeded the EBIT forecast for the full year 2025. The TUI ecosystem with strong proprietary brands are our strengths.” The Holiday Experiences segment - TUI hotel brands, cruise companies, and TUI Musement achieved record revenue. Customers and travel agencies can already use AI to plan complex round trips and transfer customers directly to a booking via a TUI button. Mathias Kiep, Chief Financial Officer said TUI reduced net debt to €1.3 billion, further improving the net debt ratio in the 2025 financial year. A total of 34.7 million guests travelled with TUI. In the 2025 financial year, the TUI cruise companies (Hapag-Lloyd Cruises, TUI Cruises, Marella) delivered record results. The cruise market continues to offer attractive prospects for sustainable, profitable growth, TUI says. With the launch of Mein Schiff Relax in March, the fleet size increased to a total of 18 ships. The Markets + Airline segment recorded revenue growth driven by higher prices with booking volumes in line with the previous year. In the Northern Region, which includes TUI UK&I, adjusted EBIT amounted to €140 million in the reporting period. TUI’s outlook reflects sustainable growth in the holiday experiences segment and the transformation of the Markets + Airline segment. The hotel portfolio is also growing with 463 hotels worldwide, and a further 70 hotels have already been signed and are in the pipeline. Mein Schiff Flow, the next TUI Cruises cruise ship, will enter service in summer 2026. -
18 Nov 25
NEWS
TUI to restart Jamaica holidaysTUI will restart some flights and holidays to Jamaica from next week. It will resume ...Read moreTUI to restart Jamaica holidays - News & announcementsTUI will restart some flights and holidays to Jamaica from next week. It will resume a limited number of holidays to Jamaica as the nation gradually recovers after the devastation of Hurricane Melissa. Jamaica will start a limited number of Jamaica holidays from November 24. Hurricane Melissa hit Jamaica on October 28, causing widespread damage including hotels and tourism infrastructure. The Jamaica Tourist Board (JTB) says the country is gradually getting back on track with all airports operational again. The JTB has released a list of hotels, tours and activities that are open again. The JTB has targeted December 15 for a full tourism industry recovery. -
04 Sep 25
Partner News
TUI unveils expansion into Japan with the signing of TUI Suneo OtaruTUI introduces renowned leisure hotel portfolio to Japan CEO Sebastian Ebel: "Market entry reinforces ...Read moreTUI unveils expansion into Japan with the signing of TUI Suneo Otaru - News & announcements- TUI introduces renowned leisure hotel portfolio to Japan
- CEO Sebastian Ebel: "Market entry reinforces our global growth strategy"
- New geographic milestone with signing of TUI's easternmost hotel
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02 Sep 25
Partner News
TUI CEO: Innovations foster more sustainable tourismCruises: Bio-LNG delivered to TUI Cruises fleet for first time Hotels: Photovoltaic systems already ...Read moreTUI CEO: Innovations foster more sustainable tourism - News & announcements- Cruises: Bio-LNG delivered to TUI Cruises fleet for first time
- Hotels: Photovoltaic systems already in place in 19 countries
- TUI CEO Sebastian Ebel: ‘I expect that we will achieve our goal of climate neutrality in our business before 2050.’
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21 Aug 25
NEWS
TUI unveils second Cambodia hotelTUI Group has continued its Asia expansion, unveiling its second hotel in Cambodia: TUI Blue ...Read moreTUI unveils second Cambodia hotel - News & announcementsTUI Group has continued its Asia expansion, unveiling its second hotel in Cambodia: TUI Blue Angkor Grace. It follows the launch of TUI Blue Sihanoukville in May 2025. In the current financial year, TUI has expanded its footprint in the region with the addition of seven hotels across China, Thailand, Cambodia, and Indonesia. This brings the group’s Asian portfolio to a total of 25 hotels in eight countries. The new Cambodia hotel is situated in Siem Reap, Cambodia’s second-largest city. TUI Blue Angkor Grace boasts a prime location near the iconic Angkor Wat temple complex and the Tonlé Sap Lake. “We are delighted to support the expansion of the leisure hotel industry in Cambodia,”, said Artur Gerber, CEO TUI Hotels & Resorts. TUI Blue Angkor Grace will feature 151 rooms. Focused on wellness, the hotel has facilities including a hydrotherapy experience featuring a magnesium-rich pool, onsen and ice baths as well as traditional healing practices. There is a gym, a yoga studio plus a dedicated Kids Wellness Centre. The hotel collaborates with farmers to produce local ingredients for its culinary offerings. In the coming months, TUI will continue expansion across Asia, with plans to grow in Vietnam and Malaysia. -
21 Aug 25
Partner News
TUI strengthens presence in Asia: Second opening in Cambodia expands portfolio to 25 hotelsWellness meets world heritage at TUI Blue Angkor Grace Seven hotel openings in Asia ...Read moreTUI strengthens presence in Asia: Second opening in Cambodia expands portfolio to 25 hotels - News & announcements- Wellness meets world heritage at TUI Blue Angkor Grace
- Seven hotel openings in Asia in the current financial year
- TUI continues to expand in Southeast Asia
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14 Aug 25
NEWS
TUI hails strong UK bookingsTUI Group has hailed a resilient UK market, with summer bookings leading other markets. The ...Read moreTUI hails strong UK bookings - News & announcementsTUI Group has hailed a resilient UK market, with summer bookings leading other markets. The tour operator group also cities the UK ahead of the pack for the upcoming winter season. Globally, booking volumes are down 2% but the UK is up by 1%. The UK holiday programme for summer is nearly 90% sold, it said. Additionally, about one-third is sold for the winter season TUI reported a record high Q3, with earnings up by more than one-third at €321 million on total revenues of €6.2bn. The Hotels & Resorts and Cruises segments have seen record sales. TUI has now raised its full year profit guidance to almost €1.3 billion. “We are seeing strong growth and raised our targets for the full year. We are intensively driving forward the transformation of the traditional tour operator business across all source markets,” said TUI Group CEO Sebastian Ebel. “Our strategy is paying off. We are benefiting from our integrated and diversified business model and managed to reduce the Group's seasonality further. -
10 Jul 25
Partner News
From hot springs to skiing experiences: TUI’s hotel range in China is growingGrand opening of TUI Blue Xiamen Seaside Hot Spring TUI Blue signed first ski ...Read moreFrom hot springs to skiing experiences: TUI’s hotel range in China is growing - News & announcements- Grand opening of TUI Blue Xiamen Seaside Hot Spring
- TUI Blue signed first ski resort in China
- Expansion with six new hotels within one year
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14 May 25
NEWS
TUI reaffirms 2025 outlook after strong quarterTUI Group is maintaining its profit guidance for 2025 after a strong second quarter. Group ...Read moreTUI reaffirms 2025 outlook after strong quarter - News & announcementsTUI Group is maintaining its profit guidance for 2025 after a strong second quarter. Group revenue amounted to €3.71 billion it said, despite challenges in Europe. “The environment was challenging and the second half of the year will also remain demanding for the overall economy in Europe. Our integrated and diversified business model proved its worth again in the second quarter,” CEO Sebastian Ebel said. Mathias Kiep, TUI Group CFO added: “We are in a good financial position as a Group. We were able to further reduce our net debt." In the Holiday Experiences segment, the Hotels & Resorts division achieved an operational improvement compared with the record result in the previous year, with higher average rates. Cruises continued its strong operating performance in the second quarter. The increase was driven by a strong booking environment and the commissioning of two new ships at TUI Cruises. Occupancy fell by 2 percentage points year-on-year to 96%. TUI says this was due to the uncertainty in the Red Sea and associated route changes. TUI Musement also improved on its previous year's result, supported by growth in both the experiences business and transfers for tour operator guests in destinations. During the reporting period, 1.5 million experiences were sold, an increase of 4%. The number of transfers also rose by 2% to 4 million. The Markets + Airline business (tour operators, retail and TUI Airline) performed in line with expectations, the company said. Holiday Experiences bookings remain on track for the second half of the year after a good lates market in winter 2024/25. TUI says there is later booking behavior for summer 2025 due to a late Easter holiday. The company says it remains on course for growth this financial year based on sustainable growth in the Holiday Experiences segment and transforming the Markets + Airline business. -
08 May 25
NEWS
TUI to debut first hotel in CambodiaTUI has expanded its hotel footprint in Southeast Asia, announcing its first hotel in Cambodia. ...Read moreTUI to debut first hotel in Cambodia - News & announcementsTUI has expanded its hotel footprint in Southeast Asia, announcing its first hotel in Cambodia. The company also unveiled the upcoming launch of the TUI Suneo brand in China. TUI Blue Sihanoukville marks the brand's first venture in Cambodia. Located along the Gulf of Thailand coastline the new premium hotel features 189 rooms and suites with a fully-equipped gym and an outdoor swimming pool. The Cambodia hotel is located in the heart of in Sihanoukville and near the beach. “With our expansion in Asia we continue to grow our global presence,” said Peter Krueger, TUI Group’s Chief Strategy Officer. With the signing of three new projects, TUI Hotels & Resorts has 26 additional Asian hotels in the pipeline that will open in the coming years. These include Indonesia, Maldives, Philippines, Thailand and Vietnam. “Adding a new destination and launching an additional brand in Asia is an important milestone for us”, says Artur Gerber, Managing Director TUI Hotels & Resorts. Additionally, the group's first TUI Suneo hotel in China, TUI Suneo Shenzhen Manwan, is situated in the Dapeng Bay New District of Shenzhen. The retreat features 215 exquisitely designed rooms and suites as well as spacious outdoor facilities. The TUI portfolio comprises 22 resorts in Asia. In addition to the current openings, three hotels have been added to the portfolio this financial year: TUI Blue Maduzi Bangkok, TUI Blue Berawa in Bali and TUI Blue Guilian Watermark Promenade in China. Three more hotels in Vietnam as well as one each in China and Cambodia will follow by the end of September 2025. -
16 Mar 25
Partner News
TUI Sustainability Impact Awards 2025: Partnerships for the sustainable transformationWinners DHL, Propack and Cleaner Seas Group show: Ideas and technologies drive sustainable transformation ...Read moreTUI Sustainability Impact Awards 2025: Partnerships for the sustainable transformation - News & announcements- Winners DHL, Propack and Cleaner Seas Group show: Ideas and technologies drive sustainable transformation
- TUI CEO Sebastian Ebel: “The TUI Sustainability Impact Awards demonstrate the innovative strength of our suppliers - and their commitment to integrating sustainability into their own processes and products.”
