• 31 Mar 25

  NEWS
  United gets FAA green light for first Starlink equipped flights

  United Airlines has got FAA approval for the first Starlink-equipped aircraft type to fly commercially. Starlink ...Read more
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  United gets FAA green light for first Starlink equipped flights - News & announcements

  United Airlines has got FAA approval for the first Starlink-equipped aircraft type to fly commercially. Starlink equipped flights are planned to begin in May, after the FAA issued a Supplemental Type Certificate (STC) for the Embraer 175. The airline expects the first commercial flight to be onboard a United Express Embraer 175 as United's roll-out of the new technology continues. It expects to complete around 40 regional jet installs monthly and the entire two-cabin regional fleet – more than 300 planes – will be completed by end of the year. United will run a beta test of the new technology on select flights between now and the first customer flight in May to assess service quality. "We're working closely with Starlink and the FAA to finish installs on our regional fleet this year and bring the best inflight experience in the sky,” said Grant Milstead, United's VP of Digital Technology. United will work with Starlink to secure an FAA STC to install Starlink on every United aircraft type. According to the FAA, the process to secure approval can include design, installation, testing and submitting the package for FAA approval. The Starlink system allows for a faster and simpler install, and is more reliable and weather-proofed. Starlink access will be free for all MileagePlus customers and allows for streaming services, shopping, gaming and more, thanks to Wi-Fi speeds up to 250 megabits per second.

• 07 Mar 25

  NEWS
  United starts adding Starlink Wi-Fi to regional fleet

  United has rolled out its first Starlink connected regional aircraft. It unveiled details of the process to ...Read more
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  United starts adding Starlink Wi-Fi to regional fleet - News & announcements

  United has rolled out its first Starlink connected regional aircraft. It unveiled details of the process to bring connectivity to its entire regional fleet. The airline expects to outfit 40+ regional aircraft each month beginning in May through the end of 2025. The average Starlink install time is about eight hours, excluding any de-installation of existing equipment, testing or aircraft modification. It says this is about 10 times faster than installing non-Starlink equipment. Earlier this year, the airline said it plans to outfit its entire two-cabin regional fleet by the end of the year. Eventually, United will add Starlink to its entire fleet. "Our ability to roll-out this innovative service with unprecedented speed and scale is a direct result of the advanced equipment, and team of experts at United," said United's VP of Digital Technology, Grant Milstead. "Starlink has been a terrific partner – our combined spirit of innovation and collaboration will enable us to hit our goal of more than 300 regional aircraft installations before the end of this year." United is taking each plane out of service for just four days to de-install existing equipment, install Starlink, run tests and close-up the aircraft parts opened during the install, versus an average 10+ days for other inflight providers. Starlink's light 85-pound equipment requires less fuel to operate and offers a more reliable service, switching between Starlink's low-earth orbit constellation of satellites to ensure the best coverage. Customers onboard Starlink-equipped regional aircraft can expect Wi-Fi speeds up to 250 megabits per second (Mbps), which is about 50 times faster than current regional aircraft speeds. Starlink access will be free for all MileagePlus customers Customers can sign up at united.com/starlink

• 26 Feb 25

  NEWS
  United Sustainable Flight Fund invests in Heirloom

  United Airlines’ UAV Sustainable Flight Fund has made a key investment in direct air capture (DAC) ...Read more
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  United Sustainable Flight Fund invests in Heirloom - News & announcements

  United Airlines’ UAV Sustainable Flight Fund has made a key investment in direct air capture (DAC) company Heirloom. The Fund entered into an agreement for the right to purchase up to 500,000 tons of carbon dioxide removal (CDR) to be delivered for the production of sustainable aviation fuel or permanently stored underground. Heirloom accelerates the natural power of limestone to capture CO2 directly from the air making it one of the lowest cost pathways for removing carbon dioxide. "Carbon capture is one of our country's fastest growing, energy enabling pathways," said Andrew Chang, head of United Airlines Ventures. "At UAV, our primary focus is finding solutions for decarbonization that are profitable. Heirloom's technology aligns directly with this objective, offering a scalable and commercially viable approach." Heirloom marks United's third carbon capture investment but the first in a company commercializing direct air capture technology. DAC is one of two main forms of carbon capture use and storage, along with point source capture. Unlike point source capture which captures CO₂ from a specific emitting source, like a power plant, DAC removes atmospheric CO₂. The UAV Sustainable Flight Fund is United’s investment vehicle designed to support start-ups focused on decarbonizing air travel.  

• 04 Feb 25

  NEWS
  United set for Israel flight resumption

  United Airlines is all set to restart Israel flights from New York/Newark next month. The Tel Aviv service resumes ...Read more
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  United set for Israel flight resumption - News & announcements

  United Airlines is all set to restart Israel flights from New York/Newark next month. The Tel Aviv service resumes on March 15, with a second daily flight planned to begin March 29. This resumption follows a detailed assessment of operational considerations for the region and close work with the unions who represent flight attendants and pilots, United said. The Israel flights will be operated on Boeing 787-10s. The restart will make United the first US airline to resume Israel flights this year. United also offers connections to Tel Aviv through partners including Lufthansa Group airlines. United says it will evaluate opportunities to restore additional Israel flights based on demand.

• 08 Jan 25

  NEWS
  United passenger traffic at record high

  United Airlines flew more people than ever before: a record 180 million customers. The airline ...Read more
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  United passenger traffic at record high - News & announcements

  United Airlines flew more people than ever before: a record 180 million customers. The airline also operated more flights with and an average of 4,340 a day. United said it also achieved the second-best on-time performance nationally among the eight largest US airlines. It had three of its best on-time months ever in February, September and October, United said. The 180 million people it carried in 2024 is the most ever and flew 16 million customers in December alone. During the holidays United said it carried a record 539,000 people per day on average.  

• 06 Jan 25

  NEWS
  United announces start of Starlink Wi-Fi connectivity

  United Airlines has given an update on its Starlink installation timeline The airline now expects ...Read more
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  United announces start of Starlink Wi-Fi connectivity - News & announcements

  United Airlines has given an update on its Starlink installation timeline The airline now expects to begin testing Starlink next month with the first commercial flight anticipated to take off this spring on a United Embraer E-175 aircraft. United now plans to outfit its entire two-cabin regional fleet by the end of this year and have its first mainline Starlink-enabled plane in the air before the end of this year. United plans to add Starlink to its entire fleet. Access will be free for all MileagePlus customers and includes inflight entertainment experiences like streaming services, shopping, gaming and more. Membership to MileagePlus is also free and people can sign-up now at united.com/starlink. "We have a lot planned for our MileagePlus members this year and adding Starlink to as many planes as we can is at the center of it all," said Richard Nunn, CEO of United MileagePlus. "It's not only going to revolutionize the flying experience but it's also going to unlock tons of new partnerships and benefits for our members." Last September, United signed an agreement with SpaceX to bring Starlink to its entire fleet.

• 26 Dec 24

  NEWS
  Body found in landing gear of Hawaii flight

  The body of a suspected stowaway was discovered when a United Airlines flight landed in ...Read more
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  Body found in landing gear of Hawaii flight - News & announcements

  The body of a suspected stowaway was discovered when a United Airlines flight landed in Hawaii. The body was discovered inside the wheel well of the plane after it landed at Kahului Airport Maui. It was found on Christmas Eve. It is unclear how and where the person got access to the Boeing 787-10 Dreamliner. The flight had arrived from Chicago, United Airlines said in a statement. Maui Police said it is ‘actively investigating’ the incident ‘regarding a deceased individual discovered on an incoming flight from the mainland.’ “Upon arrival at Kahului airport, a body was found in the wheel well of one of the main landing gears on a United aircraft,” an airline spokesperson said. The aircraft was taken out of service and the return journey was canceled.

• 20 Dec 24

  NEWS
  United announces first ever Rome-Denver flights

  United Airlines today announced it will introduce the first-ever nonstop flights linking between Rome’s Fiumicino ...Read more
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  United announces first ever Rome-Denver flights - News & announcements

  United Airlines today announced it will introduce the first-ever nonstop flights linking between Rome’s Fiumicino Airport and the Mile High City. Flights from United’s hub at Denver International Airport, start 2 May 2025. United will be the only airline operating a nonstop service between Rome and Denver and will offer over 16% more seats from Rome during the summer peak 2025. It represents seven daily flights to the US from Rome. The new seasonal service between Rome and Denver builds on United’s existing services from Italy including year-round daily services from Rome and Milan to New York/Newark, nearly year-round services from Rome to Washington Dulles, as well as seasonal flights from Rome to Chicago O’Hare and San Francisco. It also offers Milan to Chicago O’Hare, Naples to New York/Newark and Venice to New York/Newark, which will start three weeks earlier for summer 2025. The airline is also launching new seasonal routes from Venice to Washington D.C., starting 23 May 2025 and from Palermo to New York/Newark, starting 22 May 2025. United will operate up to 14 nonstop services per day from Italy to the US for summer 2025. “We are excited to announce the first-ever nonstop service between Rome and Denver, further expanding our route network from Italy to the US,” said Marcel Fuchs, MD of International Sales, United Airlines. “For summer 2025, our customers in Rome can enjoy even greater travel choice and the possibility to connect seamlessly via our hubs.” "With the entry of Colorado in the map of U.S. states directly served, in 2025 Fiumicino will have the largest-ever schedule to North America," said Ivan Bassato, Chief Aviation Officer di Aeroporti di Roma. The new route from Rome to Denver is part of United’s largest international expansion in its history, adding six new destinations and nine new routes across the Atlantic next summer. Starting in May 2025, United will launch five new flights from its hub in New York/Newark to destinations no other U.S. airline serves, including Nuuk, Greenland; Bilbao, Spain; and Madeira and Faro, Portugal. The airline is also adding three new routes from Washington D.C./Dulles, including its first-ever flight to Dakar, Senegal operating year-round and new seasonal flights to Nice, France and Venice, Italy.

• 11 Dec 24

  NEWS
  United to fly nearly 10m passengers this Christmas

  United Airlines expects the December holiday travel season to be another record-breaker. United is gearing ...Read more
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  United to fly nearly 10m passengers this Christmas - News & announcements

  United Airlines expects the December holiday travel season to be another record-breaker. United is gearing up for more than 9.9 million people to fly between December 19 –January 6, up 12% compared to last year. On average nearly 520,000 people will fly United every day during the year-end holiday period (based on current bookings) – about 62,000 more people per day than last year. Friday, December 20, Friday December 27 and Saturday, December 28 are expected to be the busiest travel days with more than 540,000 people flying United each day. United will operate nearly 4,500 flights per day and added nearly 500 flights a day on average to help manage demand. The most popular New Year’s Eve destinations outside of United’s hub cities include: Orlando, Las Vegas, Cancun, Fort Lauderdale and Honolulu. United says it flew a record number of travelers during every major holiday travel period this year, including the Memorial Day, July Fourth, Labor Day and Thanksgiving travel periods. “Even as the number of travelers grows, our operational performance and customer scores are at their highest level in years,” said David Kinzelman, United’s Chief Customer Officer. “United is ready for the holidays – our teams on the ground and in the air look forward to delivering a great experience.”

• 05 Dec 24

  NEWS
  United launching festive holiday ‘Fantasy Flights’

  United Airlines announced today the launch of its newest seasonal hub - at ‘the North ...Read more
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  United launching festive holiday ‘Fantasy Flights’ - News & announcements

  United Airlines announced today the launch of its newest seasonal hub - at ‘the North Pole.’ United unveiled a series of Fantasy Flights from 13 cities in the US, UK and Asia Pacific. United's Fantasy Flights are local, customized experiences for pre-selected children and their families to board a United aircraft to Santa's hometown. Children arrive at the ‘North Pole’ created by United airport employees and local volunteers who transform an average airport gate or maintenance hangar into a Santa’s grotto of twinkling lights, Christmas trees and Santa and his elves. This year, United will transport a large number of children and their families on Fantasy Flight departures from 13 airports including: Cleveland, Chicago-O'Hare, Denver, Fort Lauderdale, Guam, Honolulu, Houston Bush, London, Los Angeles, Newark, San Francisco, Tokyo and Washington-Dulles. United Express operated airports across the system will also host Fantasy Flights. United's EVP of Human Resources and Labor Relations, Kate Gebom said: "United is honored to uplift children and their families. Making the North Pole closer than ever is one of the many ways we can show support for the communities where we live, work and fly." Santa and his elves, led by United team members, volunteer every year to build and staff Fantasy Flights across United's global network. Make-A-Wish is partnering with United this year to send wish kids on select Fantasy Flights in Denver, Chicago, Cleveland, Houston, and Guam. United has partnered with Make-A-Wish^® to assist children facing critical illnesses. Customers and loyalty members can donate miles or money through December 31, 2024, and United will match up to five million miles total and match monetary donations of up to $500,000 total through travel certificates. In addition, illy coffee is offering a donation to Make-A-Wish on sales of cold brew throughout the month of December.

• 04 Dec 24

  NEWS
  United outlines half a billion-dollar Washington Dulles expansion

  United Airlines unveiled a half a billion-dollar development set to transform the customer experience over ...Read more
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  United outlines half a billion-dollar Washington Dulles expansion - News & announcements

  United Airlines unveiled a half a billion-dollar development set to transform the customer experience over the coming years at Washington Dulles.  The 435,000-square-foot, 14-gate Concourse E will include a new United Club location and new customer amenities which are expected to debut in late 2026. The new Concourse E is made possible in part due to collaboration between United and the airport authority, with local and federal funding such as grants from the Bipartisan Infrastructure Law. United says it is the D.C. region’s largest airline, with more than 8,000 local employees and more flights and destinations than any other carrier. United will open a new flight attendant training center in 2025, and the airline is expanding its network with new destinations. “Washington Dulles has emerged as a global gateway and these new investments will help deliver the world-class facility that our employees and customers deserve,” said United CEO Scott Kirby. The Dulles airport expansion and modernization follows similar investments at airport facilities in Denver, Houston, and Newark, and is part of the airline’s United Next plan to invest in infrastructure and technology. Construction is underway on the new Concourse E, which will exclusively house 14 dedicated United gates providing additional space to accommodate United Next’s new widebody and mainline planes. The concourse will also be home to a new 40,000-square-foot United Club. This will be one of the largest United Club locations in the network. The 14-gate concourse is one phase of a long-term, multi-phase project for United’s growth at Dulles “Washington Dulles International is a key economic engine for the National Capital Region, and United Airlines is our essential partner,” said Metropolitan Washington Airports Authority President and CEO Jack Potter. This year, United launched 13 new domestic routes from Dulles including to Anchorage, Alaska and Mobile, Alabama, as well as upcoming service to Palm Springs, California that begins December 19.

• 18 Nov 24

  NEWS
  United mobile app now fully in Spanish

  United Airlines has updated its mobile app with full Spanish language capability. Customers can now ...Read more
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  United mobile app now fully in Spanish - News & announcements

  United Airlines has updated its mobile app with full Spanish language capability. Customers can now fully access the app in Spanish, allowing them to check-in, get a boarding pass, and receive automatic re-booking assistance in Spanish. Plus, they can access real-time flight information in Spanish with Live Activities for iPhone and Apple Watch, including countdown to boarding, gate and seat numbers, and baggage carousel information. The United app will automatically show up in Spanish for those who have their devices set to Spanish. United began translating select app features to Spanish in June. Since then, United says there has been an uptick in Spanish-speaking travelers interacting with translated app content. This includes a 10% increase of Spanish-speaking travelers using the advance check-in feature. This comes after United earlier this year added Spanish translations to airport digital signage on all flights departing the US and arriving at Spanish-speaking international destinations.   
  
  

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