40 jobs on the line as Ryanair shuts telesales unit
Up to 40 jobs will go with the closure of Ryanair’s telesales operation in Dublin.
The Ryanair Direct unit is to shut in May as part of the no-frills carrier’s cost cutting in the face of record high fuel prices.
The move came within days of the airline’s senior management taking a pay freeze.
CEO Michael O’Leary said: “The decision to close our Dublin Telesales activity is a painful one.
“Sadly, the operation is no longer viable or cost competitive against a backdrop of dwindling demand for phone bookings (now less than 1% of sales) while internet bookings now account for over 99% of ticket sales.
“Our existing Romanian and German call centres will continue to provide telesales services at 60% lower costs than Ryanair Direct.
“These kind of cost savings must be made if Ryanair is to remain Europe’s lowest cost airline in these difficult recessionary markets.â€
He added: “Whilst we will be encouraging these telesales people to apply for other vacancies in Ryanair, should they not apply or be successful, then they will be made redundant at the end of May.
“While record high oil prices and falling fares continue, it is sensible and prudent that we streamline our business and reduce costs in order to remain the only airline in Europe to guarantee the lowest fares and guarantee no fuel surcharges ever.”
by Phil Davies
Phil Davies
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Airbnb eyes a loyalty program but details remain under wraps
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026