Agents rate hotel commission higher than airline commission, claims survey
Income from hotel commissions is outstripping earnings from airlines or transaction fees, according to a global survey of agents and travel management companies.
The survey of 200 companies by Net Trans, which specialises in recovering hotel commissions for travel agencies and other hotel bookers, asked which suppliers are the most important as a source of income.
Net Trans said 86% of agents put hotel commissions as one of their three most important income sources, followed by airline commissions/overrides with 70% and transaction fees with 64%.
Agents in the UK, Ireland and Germany rated hotel commission particularly highly.
Net Trans chief executive officer Martin Jorgensen said:”Since airline commissions were cut, the focus on hotel commissions have increased manifold which we see in the huge increase of customers who wish to secure that they recover all of their commissions and have therefore joined Net Trans the last few years.”
By Bev Fearis
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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