Agents to get new ticket re-issuing technology
Wednesday, 09 Jul, 2009
0
Ticket re-pricing technology is being made available to Galileo and Worldspan agents in the UK and Ireland.
Rapid Reprice was developed by Worldspan in the 1990s and was identified early on as a key benefit of the Galileo/Worldspan integration under parent company Travelport.
The service is designed to cut out the labour-intensive manual process of re-pricing and reissuing flight tickets which can take up to 25 minutes.
It claims to reduce the process to between one and five minutes by automatically searching old and new fares, rules and itineraries and generating a new, accurate air fare.
This result takes into account all appropriate rules, taxes, additional collections, refunds, penalties and administrative fees.
The technology can process up to nine passengers within a single booking file and incorporates both public and private fares of participating airlines. The speedy re-price of tickets can be made before departure as well as during the journey.
Travelport GDS Rapid Reprice global product manager Deirdre Hodge said: “This technology is an industry first in the UK and Ireland and we are very excited about both the time and cost savings this translates to for our travel companies.”
She said it would “solve the multitude of problems agents encounter when reissuing tickets, greatly increasing their customer service delivery”.
UK and Ireland general manager Jérôme Moisan said: “Travelport Rapid Reprice technology revolutionises the way the travel industry re-issues tickets and this cutting edge innovation is a shining example of how our agencies continue to benefit from the integration of Worldspan and Galileo GDSs.”
by Phil Davies
Phil Davies
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Clearing CSS/JS assets' cache... Please wait until this notice disappears...
Updating... Please wait...
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airbnb eyes a loyalty program but details remain under wraps
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026