Amadeus offers onsite support to agents
Amadeus has launched Consulting Services, an initiative to help travel agents in Asia Pacific improve business processes and boost their bottom line.
Bruno des Fontaines, vice president, Customer Solutions Group, said: "Asia Pacific is a vast region, but our customers here all face similar issues – they need to improve productivity, but they don’t always know the right way to go about it."
He said Amadeus Consulting Services "makes personalised, manageable recommendations that really reduce the stress of changing business processes".
"So, ultimately our team can do the hard work on behalf of our customers."
Among the range of services available, travel agents can choose an Amadeus Discovery Workshop where Amadeus engineers conduct an onsite assessment of a travel agent’s work flow, tools and operations.
Amadeus also provides onsite support and expertise with Project Management Services which helps travel agents manage complex technology developments or migrations.
Amadeus Consulting Services are now available to existing Amadeus customers and interested travel agencies across Asia Pacific.
Ian Jarrett
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