ARC helps tap agent potential
The Airlines Reporting Corporation (ARC) has added more than twenty carriers in the past year reaching 168 participants at the end of November. Seventeen of the new carriers are not only headquartered outside the US but also operate completely outside of this country.
“This growing class of off-line carrier participant sees their ARC participation as key to tapping the rich potential of the US travel agency distribution system in both the business and leisure travel sectors,” said ARC.
ARC’s operating statistics through the end of November also reflect the importance of the global market to the US travel agency distribution system.
“They illustrate an ongoing trend of growing international sales as a percentage relative to total volume with international fares now accounting for 46.4% of total fares for the first eleven months of the year. This compares to 43.2% just a year ago and 36.1% at this point in 2003,” according to ARC.
“ARC’s cooperative work with agencies and system providers over the past few years has served to reduce fraud, lower costs, and make sales data available more quickly,” said Mike Premo, vice president marketing, sales and customer care.
ARC leads the industry in e-ticket processing with more than 97% of the transaction volume being electronically ticketed and a state-of-the-art fully electronic and PCI-certified settlement and processing system, according to ARC.
Report by David Wilkening
David
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