Asia specialist looks to grow sales through agents
London-based Asia travel specialists Experience Travel Group (ETG) has appointed Abi Northage as its first ever agents relationship manager.
The role has been created after 20% growth in bookings from travel agent partners in the past year, now accounting for 17% of the company’s business.
The company hopes this new position will lead to further significant growth in agents’ bookings.
Northage, who has been with ETG for a year in a customer-focused role, takes on her new role this week.
Before joining ETG she was a cabin service director at British Airways before moving to BA’s head office as innovations learning and design manager and trainer.
With this appointment, agents will have a focal point for queries and can receive dedicated marketing collateral and resources, online webinar and training support, and opportunities to have dedicated face-to-face meetings with ETG consultants.
ETG features holidays across Sri Lanka, Cambodia, Vietnam, Thailand, Laos, Malaysian Borneo, Burma (Myanmar), Maldives, Indonesia and India.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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