Authorities issue warning about new Malaysian airline
Air passengers have been urged not to book with a new Malaysian airline after it operated a commercial flight last week without an air service permit.
The Malaysian Aviation Commission (Mavcom) has opened an investigation into Suasa Airlines and said travellers should not make any bookings with the carrier until this is completed.
Suasa Airlines operated a flight from Kuala Lumpur to Langkawi on July 22, the same day Mavcom rejected its air service permit application.
"Suasa Airlines filed an application with Mavcom to operate a commercial flight from Kuala Lumpur to Langkawi on 22 July 2016, which Mavcom rejected.
"However, on the same day, Suasa Airlines continued to operate this flight as a ‘demonstration flight’ which is now being investigated by Mavcom," the regulator said in a statement.
The Commission has called into question the company’s transparency as it is marketed as ‘Monspace Sky Airlines operated by Suasa Air Sdn Bhd.’
It is still unclear what the relationship is between the two businesses, but the regulator said neither has the necessary permits to operate commercially.
"Based on evidence gathered to date, Mavcom has found Monspace Sky Airlines, which also does not hold an ASL or ASP, had marketed themselves as an airline," Mavcom added.
"Mavcom would also like to advise consumers to refrain from making any flight arrangements with Suasa Airlines and Monspace Sky Airlines to ensure that they do not face any inconvenience in their travels."~
However the mystery deepened after Jessy Lai, founder of MonSpace Group came forward and said the Department of Civil Aviation (DCA) had in fact allowed the flight to take off.
Lai was quoted in China Press as saying permission to operate was given for an initial 72-hour period.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026