BCS Universal helps agents tap into luxury concierge services revenues
As travellers increasingly demand additional services and more personalisation, BCS Universal is now offering to a select number of agents the opportunity to expand their portfolio of offerings and tap into high-end concierge service revenues.
BCS Universal is an established provider of premium business concierge services to the world’s travelling elite – from corporate travellers and high net worth individuals to diplomats and celebrities. Its services in London, for example, include prestigious business lounge, meeting room and boardroom facilities in west London, luxury serviced apartments and chauffeured vehicles.
Now, through BCS’s unique i-Business Concept, all these services are to be made available to a limited number of resale agents. Available on a white-labelled basis, travel agents – for example – will be able to either broaden the range of business services they offer to key clients or, alternatively, market themselves to newer market segments.
To ensure consistency of presentation to customers, BCS will even provide a complimentary website – with full descriptions of its services and an interactive photo gallery – that agents can customise with their own logos, colour scheme and domain name.
George Georgiou, Executive Vice President of BCS Universal for Europe and the Middle East, commented:
“Consistency and quality of service are the core principles on which our business has been built. Lifestyle and leisure concierge providers tend to operate as booking agents of virtual services. However, we at BCS own, control and operate the apartment, vehicle and business facilities that form our unique offering. We believe opening up our portfolio to a select number of agents will allow them to better differentiate themselves in the market and provide a genuine alternative to clients wanting to experience London in style.â€
BCS’s i-Business Concept is accessible on a low-cost annual subscription basis with reward incentives in place.
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About BCS Universal
BCS Universal is the premium destination management company providing luxury and business concierge services for travelling professionals. Its highly personalised services – including meeting facilities and personal support, elegantly located serviced apartments and chauffeur driven prestige vehicles – have been designed to allow travelling professionals to conduct their business efficiently and in style. For further information, please go to www.bcsuniversal.com
For further information please contact:
George Georgiou (BCS) [email protected]
Toby Hall/Brooke Paul (gth media) +44 (0)20 7153 8039/8035
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