CAA publishes flight details for Holidays 4 U customers
Flight details for Holidays 4 U customers still in Turkey have been published by the Civil Aviation Authority.
Following the collapse of the Brighton-based company last week, the CAA has brought 5,400 customers home to the UK on 38 CAA-arranged flights.
By the end of this weekend, it hopes that 8,500 of the 12,800 customers on holiday in Turkey will have been brought home at the scheduled end of their holidays.
It has now published details of flights returning holidaymakers to the UK between today (August 10) and 14 August.
Although over three quarters of scheduled flights are returning to the UK as planned, a number of flight changes have had to be made.
Holidays 4 U customers in Turkey are advised to check the amended details here.
David Moesli, deputy director consumer protection group said: "From Wednesday 10 August flights operating to the UK by Onur Air will be changing. Holidays 4 U and Aegean Flights customers due to return from their holiday on and after this date are advised to check the ATOL website and with their travel agent to ensure they join the correct flight home.
"Where a different UK arrival airport is shown, the CAA will make arrangements for free transport to carry customers back to their original UK departure airport."
The CAA said it is in close contact with the Turkish Tourist Board and local hoteliers to ensure all ATOL protected Holidays 4 U package holiday customers in Turkey can stay in their accommodation until they are due to travel home.
If customers are asked to pay again for accommodation, they should send a refund claim to the CAA. Those customers protected under Holidays 4 U ATOL will receive a refund.
Customers who booked just flights with Holidays 4 U are also ATOL protected and should be eligible to claim a refund for the flight.
For any separate accommodation booked with a travel agent, customers are advised to speak to their agent about whether any alternative arrangements can be made.
Holidays 4 U customers who are currently abroad and experiencing difficulties should contact the CAA for more information on 0044 (0)161 444 5810.
Those with forward bookings requiring general advice about refunds under the ATOL scheme should go to the CAA website or can contact the CAA on 08444 933037.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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