Club Med appoints UK manager
Justin Heckman has been appointed call centre manager for Club Med, responsible for the UK market.
Heckman was previously a consultant specialising in training sales and customer service managers for large international companies and previously worked with Club Mediterranée as a sales agent in the UK.
“There is a growing demand in the UK for a more sophisticated, service orientated tour operator product and I look forward developing the Club Med call centre further to best serve this integral market,” he said.
By Bev Fearis
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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