Consumers will be at centre of Govt’s aviation strategy
The Government has said it will put consumers at the centre of its Aviation Strategy.
In a ‘next steps’ update aviation minister Baroness Sugg promised: "Great customer service through better information, quick and efficient compensation, and support to help passengers with reduced mobility."
She added: "Safety and security will continue to be key priorities."
A key part of the Government’s plan is ‘to reduce disruptive passenger behaviour, particularly that associated with alcohol, by raising awareness of the consequences of that behaviour and strengthening regulation’.
Baroness Sugg also highlighted plans for UK aviation post-Brexit.
"Consumers have benefited from the UK’s global connectivity and access to markets.
"The Government wants to build on this as we leave the European Union, opening up new links with the rest of world by establishing an ambitious new relationship with the EU on aviation, including on market access, safety regulation and air traffic management."
Parliament will also examine air service agreements with the rest of the world, to ‘drive even more connectivity and competition for the benefit of the consumer’.
The Aviation Strategy will set out the long-term direction for aviation policy making to 2050 and beyond.
The first phase of the Aviation Strategy was a call for evidence in July 2017, with the Government receiving 372 responses.
The next step will be the publication of detailed policy proposals in a green paper in the autumn of 2018.
This will be followed by the final Aviation Strategy document in early 2019.
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
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