DOT takes aim at Southwest Airlines’ unacceptable’ flight cancellations

Saturday, 27 Dec, 2022 1

Southwest Airlines was slammed for ‘unacceptable’ last minute flight cancellations.

The airline is only operating one-third of scheduled flights for the next few days.

There were hundreds of flight cancellations with no advance warning.

It also sparked criticism from the federal government.

The Department of Transportation called the cancellations ‘disproportionate and unacceptable.’

“USDOT is concerned by the unacceptable rate of cancellations and failure to properly support customers.”

“We will closely examine whether it is complying with its customer service plan.”

The airline issued a public apology.

Read Full Story

below social share icons

Ray Monty

At Wilderness Safaris we believe in creating life-changing journeys and have been doing so for over 39 years. Our purpose today is stronger than ever in our dedication...

Latvia – a country in the Baltic region of Europe – may be small, but its pristine Baltic sea coastline and traditions tend to surpass even more iconic destinations of...

ITB Asia, Asia’s Leading Travel Trade Show, is an annually held B2B trade show and convention for the travel industry; it is designed to be the primary event for...

Babble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with over 4,000 organizations in a wide range of sectors...

The Detroit Metro Convention & Visitors Bureau (DMCVB) is the only organization that promotes metro Detroit regionally, nationally and internationally as a ...

In the heart of Europe, in one of the most innovative cities in the world, at the centre of business, innovation and the future, BIT is the international tourism fair ...

IHG Hotels & Resorts: Redefining Hospitality Excellence IHG Hotels & Resorts is a globally renowned hospitality company that stands at the forefront of the ind...

NSW, Australia Welcome to New South Wales – a place to feel free, feel alive, feel new. As the official tourism, destinations and events website, let us inspire your n...

From the Tel Aviv beach scene to the shores of the Dead Sea, Israel layers diverse cultures, outdoor adventures, and religious heritage onto a desert backdrop. Explori...

Why choose Titan Travel? There are some great travel companies out there – so why Titan? Well, we’re one of the UK’s leading escorted holiday companies (and have been ...

Here at Elegant Resorts, luxury travel is in our DNA. True pioneers in the industry, we were the first specialist tour operator of our kind when we emerged back in 198...

Why Avalon Waterways: Happiness flows on an Avalon river cruise. From Asia to South America and Europe to the Nile, you’ll cruise in relaxed luxury with river cruising...

Global Hotel Alliance brings together a unique collection of independent hospitality brands for GHA DISCOVERY, a multi-brand loyalty programme. GHA represents a collec...

ABOUT THE PHILIPPINES Mabuhay! Welcome to our archipelago of 7,641 islands where there are endless beaches, lively and fashionable cities, smouldering volcanoes, and u...

Discover Sarawak Revealing a side of Asia unlike anywhere else, Sarawak offers an alternative for those seeking humble authenticity far from the tourist-trap clichés. ...

Located in the heart of the Northeast and within easy driving distance of a third of the population of the United States, Atlantic City is the gaming capital of the No...

We work with reliable data providers with global coverage, that guarantee data representativeness as well as compliance with International Personal Data Protection law...

Since its launch in 1999, TravelMole.com has become, one of the largest global online travel industry communities. It is comprised of over 225,000 travel industry pro...