EU to revise flight compensation policy

Monday, 09 Jun, 2025 1

EU countries have agreed to extend the time when passengers qualify for delay compensation from airlines.

Those on short-haul flights will not be compensated until they are delayed for four hours or more under the new plans.

Long-haul flight compensation begins from six hours.

Currently. passengers in the EU are compensated after a three-hour delay for short haul flights.

The EU is also making changes to the amount of delay compensation.

The short-haul flight compensation goes from €250 to €300, but will be reduced from €600 to €500 on long haul.

Airlines for Europe (A4E) had lobbied for even longer before compensation kicks in.

Ourania Georgoutsakou, the A4E managing director, said: “Rather than providing delay thresholds of five and nine hours that would save up to 70% of rescuable cancelled flights, member states have diluted the European Commission’s original proposal.”

The EU’s initial proposal was to significantly extend the threshold to five hours for short-haul flights and nine hours for long-haul.

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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.

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