EU to revise flight compensation policy

EU countries have agreed to extend the time when passengers qualify for delay compensation from airlines.
Those on short-haul flights will not be compensated until they are delayed for four hours or more under the new plans.
Long-haul flight compensation begins from six hours.
Currently. passengers in the EU are compensated after a three-hour delay for short haul flights.
The EU is also making changes to the amount of delay compensation.
The short-haul flight compensation goes from €250 to €300, but will be reduced from €600 to €500 on long haul.
Airlines for Europe (A4E) had lobbied for even longer before compensation kicks in.
Ourania Georgoutsakou, the A4E managing director, said: “Rather than providing delay thresholds of five and nine hours that would save up to 70% of rescuable cancelled flights, member states have diluted the European Commission’s original proposal.”
The EU’s initial proposal was to significantly extend the threshold to five hours for short-haul flights and nine hours for long-haul.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
[email protected]Jun 09, 2025 01:04 PM
There should be an EU official website where the airlines are legally obliged to upload the details of a delayed flight, stating the actual length of the delay in both departure and arrival times, and the reason for the delay. This would help to stop some airlines, trying to cheat the customers out of rightful compensation.
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