Expedia unveils 20 new features to EPower
Expedia Corporate Travel, announced this week at the NBTA Convention and Tradeshow a series of product enhancements to its EPower platform that helps businesses achieve higher levels of online adoption and savings as the corporate travel industry continues to rebound.
One of the new highlights is Expedia Corporate Travel’s 3D Fare Display, an on-demand tool that gives travel bookers a broader view of multiple fares as they’re searching for flights. This richer, more holistic display helps customers save time and smartly select the right fare, whether it’s refundable or non-refundable economy, business, first-class or a negotiated rate. Additional enhancements from Expedia(R) Corporate Travel also give business travelers online tools to make unexpected trip changes and the overall booking process faster, more flexible and convenient. For example, if there is a change of plans and a business trip ticket is suddenly no longer needed, travelers and bookers can quickly cancel or void the transaction online, without having to contact an agent by phone. Online international flight exchanges on several major airlines are also supported to help save time and costs for customers. Canceled tickets are automatically populated into an unused ticket tracker, so travelers can see their credits for future use.
The automated seat search and upgrade feature is also enhanced to give business travelers more explicit control over their desired trip experience. Travel bookers can choose to halt the on-demand seat and upgrade search if a traveler’s preference changes, and specify preferred seating qualifications for frequent, premium travelers.
Charles Kao
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