HBAA calls for lifting of ban on venue site inspections
Meetings, events and accommodation industry association HBAA is calling for the UK government to urgently lift the current ban on venue site inspection visits.
This is delaying and preventing meeting and event bookings and blocking the industry’s return to business.
This topic was raised at the HBAA Let’s Talk Business Event last week. Beckie Towle, founder of The Events Raccoon and HBAA Marketing Director, was one of the agency members who hosted a session with venue members.
Their discussion revealed that while some venues offer virtual tours, it is not sufficient to progress enquiries and provisional bookings to confirmations or contracts being signed.
"Our industry is facing a colossal problem because clients are not willing to sign an event contract without a site inspection and the government’s latest roadmap does not permit site visits until 17 May at the earliest, despite venues adhering to strict Covid-safe policies," said Des Mclaughlin, Managing Director of Meet Events and HBAA Strategy Director.
"There is also a real disparity in the guidelines between industries which the government must address immediately. Estate agents have been permitted to conduct house viewings throughout this last lockdown. So why is there still a ban on organised and controlled visits to venues?"
Venue members also said there is a need to promote flexible terms to clients, and that ease of service and agreeing realistic timelines for responses is important.
There is also a willingness from venues to work with agencies on contracts and establish open lines of communication to secure client confidence and commitment.
"The government must now act quickly to remove the roadblocks in our path because, now we are starting to see customer demand, it is critical for our sector to get back to business before it’s too late," Mclaughlin added.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airbnb eyes a loyalty program but details remain under wraps
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026