Holland America faces lawsuit from family of stroke victim
The family of an Illinois woman is suing Holland America saying she suffered unnecessary lasting damage due to the line’s refusal to airlift her to a medical facility.
Lila Graciela Kohn Gale suffered a stroke on the ship and is now confined to a nursing home.
The lawsuit filed by her son claims there was a 15-hour delay in receiving adequate treatment.
According to the suit, Mrs Gale was diagnosed with ‘severe stroke’ by senior doctor on Holland America’s MS Zuiderdam and recommended a CT scan and to see a neurologist.
The doctor noted that her condition was deteriorating.
MS Zuiderdam was only about 100 miles from the US coastline at the time.
Instead of an airlift she was put on a tug boat to a hospital in Freeport, Bahamas, which didn’t have a neurosurgery department or a working CT scan, it alleges.
"Any reasonably prudent healthcare provider in Dr. Socrates Lopez’s position would have known that a medical air-evacuation to a comprehensive stroke center was medically necessary," the suit stated.
The doctor in the Bahamas said she needed to be transferred to a stroke centre but by this time the airport was closed.
It would then take another 12 hours before she reached Broward Health Medical Center in Fort Lauderdale.
The delay allegedly caused a worsening condition to go untreated which led to permanent damage.
"They had a duty to tend to her, and by not doing so, they added to her damage," said husband John Gale.
HAL declined to make a public comment ‘out of respect for the family involved.’
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.
































Turkish tourism stalls due to soaring prices for accommodation and food
CCS Insight: eSIMs ready to take the travel world by storm
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers