Hurricane policy said to be an industry first

Sunday, 05 Jul, 2006 0

The Reef Resort in Grand Cayman, Cayman Island, announced a hurricane policy it called a first in the industry.

The policy offers hurricane-skittish vacationers a chance to cancel a reservation within 48 hours of arrival.

“Cancellation payments are simple  —  rebook without penalty or pay for one night’s stay, a rare offer,” says the resort.

Said Tom McCallum, director of The Reef Resort:

“People may be putting off Caribbean beach vacations due to hurricane worries. We understand their anxiety so we thought it best to do something for our guests before they even leave home….”

He pointed out that Grand Cayman has been hurricane free for more than 70 years until Hurricane Ivan broke the record in 2004.

The new policy went into effect last month and is good through the end of November.

Other resorts are expected to announce variations on the Reef’s policy.

Report by David Wilkening



 

profileimage

David



Most Read

Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know

Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham

Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago

Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research

Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact

Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference

Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role

Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal

Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination

Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness

Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future

Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
TRAINING & COMPETITION
Skip to toolbar
Clearing CSS/JS assets' cache... Please wait until this notice disappears...
Updating... Please wait...