If Only pleads for agent patience as it bolsters reservations team
Following a surge in demand in recent weeks for luxury trips, If Only is increasing the number of staff in the luxury specialists reservations team in the Glasgow HQ.
The tour operator asked agents to be patient as it gets to agent calls and enquiries as quickly as possible.
Gordon McCreadie, If Only General Manager said: "I would like to thank our agents for their continued support and ask for the patience. I know call wait times have been longer than normal over the past few weeks."
There is more capacity being released to If Only’s key destinations with Barbados, Mauritius and the Maldives being added everyday by British Airways, Emirates, Etihad and Qatar.
With restrictions being eased to the US, it says further pent-up demand will be realised.
If Only says it is seeing an unsurprising rise in prices due to demand, especially for half term and the over the key festive periods, where availability is also firming up.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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If Only pleads for agent patience as it bolsters reservations team – Support
Following a surge in demand in recent weeks for luxury trips, If Only is increasing the number of staff in the luxury specialists reservations team in the Glasgow HQ.
The tour operator asked agents to be patient as it gets to agent calls and enquiries as quickly as possible.
Gordon McCreadie, If Only General Manager said: "I would like to thank our agents for their continued support and ask for the patience. I know call wait times have been longer than normal over the past few weeks."
There is more capacity being released to If Only’s key destinations with Barbados, Mauritius and the Maldives being added everyday by British Airways, Emirates, Etihad and Qatar.
With restrictions being eased to the US, it says further pent-up demand will be realised.
If Only says it is seeing an unsurprising rise in prices due to demand, especially for half term and the over the key festive periods, where availability is also firming up.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
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