Jet2 amends booking conditions for holidays to Tunisia
Jet2 has followed rival tour operators in allowing customers booked to travel to Tunisia to amend their bookings free of charge for the rest of the summer season.
The operator has brought home several hundred holidaymakers from Tunisia following last Friday’s gun attack on tourists in the resort of Sousse.
Chief executive Steve Heapy spent Sunday and Monday in Tunisia with five senior members of the Jet2holidays’ management team.
They visited all its hotels in Sousse, Port el Kantaoui, Skanes, Hammamet, Yasmine Hammamet and Mahdia, speaking to the vast majority of its remaining customers, it said, to ensure they have all the support they need.
However, it has cancelled all further flights and holidays to Tunisia up to and including July 5. Jet2holidays customers will be offered a full refund or the option to change their booking without an amendment fee.
Jet2.com customers will be given a full refund.
In addition, those customers with Jet2holidays booked up to the end of October will also be allowed to change their booking without an amendment fee.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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