Job of the Week: Kiwi Collection

The Kiwi Collection is looking for a senior vice president based in Sydney.

Responsible for: Asia Pacific and Regional Directors

Structure: Full-time employee

Location: Sydney, Australia

Availability: Now

Overview

To manage the Asia Pacific region for Kiwi Collection with a focus on managing key resources within the region to achieve a pre-agreed set of targets.

To create, develop and manage professional relationships with General Managers and other senior corporate level executives at approximately 500 leading hospitality properties in allocated region with a view to promoting (and ultimately selling) Kiwi Collection products and services, as well as exploring other opportunities.

Relationships are built both in person and over the telephone. The position requires approximately 30% travel and substantial time on the telephone.

The SVP will manage a team of Regional Directors and Customer Relationship managers to communicate with and service targeted hospitality properties.

Responsibilities

• Team & Sales Management – Supervise and collaborate with Regional Directors and Customer Relationship Managers to ensure regional targets are met

• Training – Induct and train regional staff

• Office management – Manage regional office and any relevant regional support staff

• Travel – Visit all properties in the region (approximately 500) in 36 months.

• Planning – Participate in sales budgeting and strategy meetings

• Trade Fair participation – Represent Kiwi Collection at key regional and global trade fairs as deemed essential

• Research – Ensure that all relevant hospitality properties within the region are included in the collection

• Quality Control – Ensure that selected hospitality properties continue to meet the exacting standards of Kiwi Collection

• Account Management Oversight – Work with team to ensure that accounts are appropriately serviced

• Product Development – Ensure that Kiwi Collection products and services meet the needs of its customers (hospitality properties)

• Targets – Ensure that regional targets are met (quality, service etc.)

• Sales Administration – Collaborate with rest of regional and central teams to ensure the company processes support business needs and are appropriate for allocated region.

Key Skills
• Personnel Management (including coaching and mentoring)

• Strong organisational, time-management and planning skills an absolute requirement

• Ability to work well autonomously to achieve significant targets without strong central direction

• Ability to build relationships both in person and on the phone

• Ability to meet deadlines

• Ability to overcome objections, to negotiate and to close deals

• Verbal and written communication skills representative of a high-end, luxury company

• Tenacious and persistent

• Adaptable and confident in social situations

• Mobile and flexible

• Proficient in English (written and spoken)

• Other languages a bonus

Ideal Candidate Profile

• At least 10 years professional sales and hospitality experience

• Desire to conduct daily phone calls with the goal of building relationships

• Understanding of luxury travel industry

• Sales and Sales Management experience

• Research capability

• International background

Company Profile

Kiwi Collection is the premier source of intimate and unbiased information and insight into the most exquisite places to stay on the planet.

Featuring properties from every major luxury brand and affiliation alongside the best of the independents, the collection showcases over 2,100 of the world’s most memorable overnight experiences in a striking website, an online luxury travel magazine, an industry newsletter with global distribution and a book publishing division.

Every one of Kiwi Collection’s properties has been thoroughly researched and evaluated by our team before it is approached to become a part of the Kiwi Collection. Far less than 1% of all places to stay in the world are ever considered. Even fewer are invited.

Kiwi Collection has offices in North America, Europe and Asia and a business model that is revolutionising the relationship between hotels, marketing partners and travellers.