Malaysia Airlines dismisses claims it ‘abandoned’ families of MH370 crew
Malaysia Airlines says it has not abandoned families of MH370 crew in the wake of the aircraft’s disappearance in the southern Indian Ocean.
MAS was responding to accusations in the media that it was "irresponsible" and "heartless" for refusing to help crew members who had sought the help of lawyers to safeguard their interests in the MH370 mystery.
Malaysia’s National Union of Flight Attendants president Ismail Nasaruddin said MAS could not cut itself off from the grieving families simply because they had sought legal advice.
In a statement, MAS said that certain crewmember families had retained foreign lawyers to represent their interests, "and these foreign lawyers have directed that MAS cease from any further direct communication with their clients, and that MAS direct all further communications regarding these crew member families to them".
The airline said it has been in contact with family members without legal representation via the Family Support Centre.
"MAS would like to reiterate that it will continue to offer the same assistance to all crew member families but communications with families represented by foreign lawyers will be through their appointed lawyers as they have directed," the statement added.
by Ian Jarrett, Editor TravelMole Asia Pacific
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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