Middle East Airlines adopts SITA’s cloud-based baggage system
SITA and Middle East Airlines–Air Liban (MEA) renewed a tech contract and moved the airport’s baggage reconciliation system (BRS) at Rafic Hariri International Airport – Beirut to the cloud.
The technology will help reduce operational costs for the airport and airline.
With SITA’s Bag Manager cloud solution, the airport will be able to process around nine million bags per year compared to three million bags in previous years without any significant equipment investment.
The cloud-based technology solution will be key in reducing the number of mishandled bags and supporting quick repatriation of mishandled ones.
SITA Bag Manager tracks every bag loaded onto an aircraft, a unit load device (ULD), or a cart.
The SITA Baggage IT Insights 2022 report revealed that the global mishandled baggage rate increased by 24% to 4.35 bags per thousand passengers in 2021 as the industry recovered from the pandemic.
Dr. Adib Charif, Head of IT, MEA, said: “SITA has been the provider of BRS since 2009, and we’re excited to continue our technology partnership with this next stage of our digitalization program.”
MEA is the flag carrier of Lebanon and represents around 40% of the traffic at the airport.
Middle East Airline Ground Handing (a subsidiary of MEA) represents 80% of the baggage processing at the airport.
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