NCL launches new travel agent web portal
Norwegian Cruise Line has rolled out a new travel agent portal called Norwegian Central.
The portal offers centralized access to a new booking engine, and a research and promotional tools section containing itineraries, deck plans and ship information.
Agents can also browse a ‘cruise enhancements’ section with updated news about Norwegian’s dining facilities, onboard activities and hotel and ground transportation programs.
There is also a ‘Connect with Us’ link to contact a regional business development manager or headquarters-based specialist.
Agents can also view a timetable of upcoming webinars, or past presentations and access NCL University training modules with an existing agent log-in.
"We want our partners to know that we are listening, and making meaningful changes to help serve them better," said Andy Stuart, executive vice president of global sales and passenger services, whose regular blog is featured on the new portal.
"Our travel partners are the key to our success, so it is important for us to continue investing in their success," he said.
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