New app for holidaymakers with cancelled flights and missing luggage
The European Commission has launched a new app for travellers to check their rights while still on holiday.
Holidaymakers stranded at airports or awaiting missing luggage can use the smartphone application to check their rights on air and rail transport. Bus, coach and marine travel will be included in 2013.
European Commission vice president Siim Kallas, responsible for Transport said: "How many of us have stood in an airport and felt the frustration of people telling you that you have no rights when you know you have!
"With this application millions of travellers can have easy access to the right information about their passenger rights when they most need it, when unexpected situations arise."
If a flight is cancelled and the passenger is consequently denied boarding, he or she may be entitled to compensation of between €125 and €600.
If your luggage is damaged as a result of an accident, you may also be entitled to compensation.
During a large-scale emergency, such as experienced following the Icelandic volcanic ash crisis in 2010, the app may also display travel information and advice from the European Commission.
The application is part of the Commission’s Your passenger rights at hand campaign.
Diane
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
CCS Insight: eSIMs ready to take the travel world by storm
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
Air Mauritius reduces frequencies to Europe and Asia for the holiday season