New IT system for Star Alliance
Star Alliance is building a common IT system for its member airlines in a move that it claims will cut costs and better meet the needs of the public.
Lufthansa and United will be the first carriers to scrap their legacy systems and adopt the new Amadeus-designed system with expansion to other Star members planned.
Star Alliance chief executive Jaan Albrecht said: “The Common IT platform represents the realisation of a long term strategic goal, driven by the effort to better serve the customer, significantly lower IT costs and dramatically increase the speed of delivering new product to market.”
While the carriers’ current IT systems all use different technologies, the new platform is based on a common technical infrastructure and software.
The heart of the system offers enhanced customer service functionalities for sales and airport environments and include such transactions as schedule, availability, inventory, reservations, quotes and ticketing.
Cost savings will come from the automation of business processes and in the speed in which airlines can get new product to market.
“The Common IT platform is a good example of how we envisage the future co-operation within the alliance,” added Albrecht.
Lufthansa chairman of the executive board and chief executive Wolfgang Mayrhuber said: “This common IT platform is an important step forward for passengers, the Star Alliance and Lufthansa. We can now offer our customers an ever better service from reservation to check-in.”
Report by Steve Jones
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026