Online training to unlock cruise potential
Complete Cruise Solution is stepping up its agent training in a move to exploit the still-untapped potential of cruising in the UK.
The company, the trade-facing operation of P&O Cruises, has launched a web-based training scheme, Waves of Wisdom online, which begins with an introductory section spelling out the benefits of cruising over a traditional land-based holiday, before taking agents through the finer points of the sector.
It deals with what a customer can expect, what their typical concerns may be, what’s included in the price and what the benefits are for agents themselves.
Complete Cruise Solution head of sales Giles Hawke said: “Despite being the fastest growing sector in the travel industry for the past five years, only 4% of the UK holiday market is choosing to cruise and this offers enormous potential for agents.
“The new website offers travel agents the most up to date brand and generic cruise information making it easier than ever before an answer any on the spot questions and encourage cruise bookings.”
The site is at www.wavesofwisdom.com
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Strike action set to cause travel chaos at Brussels airports
Digital Travel Reporter of the Mirror totally seduced by HotelPlanner AI Travel Agent