Redundancies expected as TUI announces office closure
TUI staff are at risk of redundancy after the operator announced plans to close its Coventry office.
The travel firm, which operates Thomson and First Choice, has announced plans to close the office by December 2015, in line with its ‘long term strategy to become an online driven business’.
TUI UK & Ireland said it has entered into a consultation process with staff based at the office.
It said: "Unfortunately this means that all the impacted roles are being put at risk of redundancy and the management team will enter a 45 day consultation process on the proposals, starting on the 2nd October, with impacted teams and individuals."
The operator said it has been reviewing its property portfolio across the UK.
If implemented, the majority of the roles based in Coventry would move to the company’s Swansea site, where many new jobs are expected to be available for the local community, TUI said.
Other customer contact roles would move to the head office in Luton, with the small remainder outsourced to a specialist provider.
The majority of the non-customer contact roles based in Coventry would also move to the head office in Luton.
TUI would not confirm how many jobs were affected.
Its statement said: "The proposed changes are not a reflection on the great work done serving customers by all the teams based in Coventry. They are the result of many months of research, consideration and discussion about the future of how TUI UK & Ireland communicates with its customers and the conclusions have not been reached lightly.
"TUI UK & Ireland is committed to working with and supporting all staff impacted if the proposed changes needed to deliver the customer centric strategy and enhanced customer contact experience are made."
Diane
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