Ryanair asks passengers to rally against eDreams
Ryanair has asked passengers to help in its fight against screen-scraper site eDreams after claiming the majority of customers are being misled.
Following an independent survey of 2,000 people, the low-cost airline revealed that more than three quarters of consumers thought the eDreams website was operated by Ryanair.
Some 8% thought it was run by eDreams, while 90% said they were ‘somewhat sure’ the site was operated by Ryanair, and 10% said they were sure the website was not operated by Ryanair.
The airline has called on passengers to complain to Google about this type of advertising.
It said eDreams should stop misleading customers with deceptive branding, false fares and hidden fees, and asked for Google to enforce greater transparency to prevent screen-scraper websites from misleading customers.
Ryanair’s Kenny Jacobs said: "We are asking all affected customers to direct their formal complaints to Google to stop them selling this ad space to eDreams and to stop eDreams misleading customers.
"Since we’ve started our campaign to "Avoid eDreams Nightmares", we have had some positive results. Edreams no longer displays as the first search term on Google in Ireland, but this is still the case in the UK."
Diane
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Phocuswright reveals the world's largest travel markets in volume in 2025
Digital Travel Reporter of the Mirror totally seduced by HotelPlanner AI Travel Agent
Strike action set to cause travel chaos at Brussels airports