Ryanair takes step to block agents

Wednesday, 18 Nov, 2011 0

Ryanair has taken one step further to stop agents booking its flights.

It has introduced a verification step to its booking process which will prevent agents using screen-scraping to book through its website.

Customers are now required to enter a unique code for all bookings.

The move will impact the business of dynamic packaging agencies who use screen scraping to book flights.

Industry observers say it could also impact Ryanair’s business and believe that the airline is possibly unaware of the amount of business it gets from the trade.



 

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Bev

Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.



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