Ryanair to appeal over boarding card charge
Sunday, 19 Jan, 2011
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Ryanair is to appeal against a Spanish court’s ruling last week that its E40 charge for reissuing boarding cards was unlawful.
The airline says it will appeal based on the fact that passengers agree to check in online and print off their own boarding cards when booking. It also says that it has no obligation to give them replacement boarding cards should they forget to print theirs off.
The carrier says that if the appeal is not upheld, it will not allow passengers who arrive at the airport without a boarding card to fly.
Last week judge Barbara Maria Cordoba Ardao ruled in a Barcelona court that Ryanair’s charge was abusive because it was the duty of airlines to issue boarding passes.
The case arose after a passenger took Ryanair to court over the charge.
But a statement from Ryanair today said: “Ryanair’s low fare, low cost services appeal to millions of passengers because they are simple, efficient and agreed by each passenger at the time of booking.
“Without these procedures, Ryanair would have to re-employ numerous handling agents at all airports to issue manual boarding cards for passengers who simply “forgot” to bring their pre-printed boarding passes or who failed to comply with their original agreement to check-in online.
“We believe that the Barcelona commercial court number one has no basis, as a matter of contract law, for its ruling last week, that there is any obligation upon Ryanair to reissue boarding passes to intending passengers who have failed to comply with their agreement to arrive at the airport with a pre-printed boarding card, except on payment of the specified reissue fee.
“Ryanair cannot understand how the Barcelona Commercial Court can reinterpret a contractual agreement freely entered into between 73m passengers and Ryanair, after the event.
"We are confident that this ruling will be overturned on appeal, and in the meantime the boarding card reissue fee will continue to be applied at all Ryanair airports for this tiny number of passengers who do not comply with their agreement to arrive at the airport with their online boarding card.”
by Dinah Hatch
Dinah
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