Ryanair wins temporary injunction against online travel agent
Ryanair has won a temporary injunction against screenscraper website eDreams.
It means the online travel agent, based in Barcelona, will not be able to advertise that it offers the ‘guaranteed best price on all flights’ on its German website eDreams.de.
The Regional Court of Hamburg’s (Landgericht Hamburg) ruled that eDreams cannot offer the best deals on Ryanair flights as it is charging an extra fee on top of Ryanair’s fares.
Ryanair said it has been engaged in several legal cases against screenscraper websites across Europe.
"Many of these websites continue to cause problems for Ryanair customers and/or fail/refuse to pass on vital information to both passengers and Ryanair regarding issues such as flight changes, web check-in, special needs assistance and contact details, which has resulted in missed flights and repeated problems for customers," said the airline.
"This is a highly important victory for consumers, particularly those who have been subjected to additional fees at the hands of screenscraper websites such as eDreams," said Ryanair’s Robin Kiely.
"Ryanair will continue to pursue these screenscrapers to prevent Europe’s consumers from being misled over price and booking conditions."
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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