Sabre Airline Solutions ‘to stem Alitalia revenue leaks’
Sabre Airline Solutions’ revenue integrity systems and its consulting team are to be used by Alitalia to stem “millions of dollars” of revenue leakage a year.
The Italian carrier has also extended and upgraded its use of the Sabre AirMax revenue management system is deals worth $2.5 million.
Alitalia will use two components of SabreSonic Passenger Solutions to cut revenue leaks. The Sabre SmartFlow tool kit will enable the airline to create robotic processes that interface with global distribution systems, airline host systems, databases, e-mail servers and web services.
The second component, Sabre GDS Analysis, enables Alitalia to evaluate fares and availability data on each GDS to ensure these reflect accurately the actual fares in its reservation system. This will eliminate unnecessary credit memos and help address traveller and travel agency dissatisfaction caused by inaccurate pricing.
Sabre GDS Analysis will also allow Alitalia to monitor how it is ranked against other airlines on different GDS displays and harvest route-based market intelligence about competitor fares and availability. The product will provide the information the airline needs to improve its GDS display ranking, such as schedule or fare changes.
Consultants will work with airline staff for the first few months of operation, providing support, advice and guidance.
Sabre Airline Solutions’ senior vice-president Murray Smyth said the products to stem revenue leakage had already achieved proven results for both British Airways and Air Canada.
“Combined with the hands-on consulting expertise that Sabre Airline Solutions was able to offer, we’re confident that these products will help stem revenue leakage,” said Gianni Matassa, Alitalia’s director of revenue management and distribution.
Report by Phil Davies
Phil Davies
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