Study: Internet costs more
Canadian companies booking business trips through online travel sites are spending more than they would by using corporate travel management companies, according to a just-released study.
“These results for travel in Canada are very similar to what was found in the United States,” said Bradley Seitz, president and CEO of Topaz International, a provider of airfare analysis and benchmarking data that did the study commissioned by the Canadian Corporate Travel Association (CCTA).
How much of a difference? Up to 65% for domestic flights, according to the survey.
The study also revealed that some companies can pay 51% more if they book their trans-border flights through internet travel sites, and up to 37% more for international bookings.
“There is currently a serious misconception concerning cost savings when it comes to booking business travel fares through internet sites,” said Michael Richardson, chairman of the CCTA.
The study found that the average cost for a domestic ticket booked through a corporate travel agency was $627.02, versus an average cost of $676.41 for the same ticket booked via an internet site.
“Aside from cost savings, there are numerous other factors companies need to consider when managing their corporate travel programs,” Mr Richardson said.
“Corporate travel providers offer essential services for companies that internet sites just can’t provide, including one-on-one personal service, an in-depth knowledge of travel options, and more,” he added.
The study concluded:
“The overall results show travel agencies are more competitive than most web sites that provide business travel.”
Report by David Wilkening
David
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