Ten Group rolls out Dolphin across international markets
Global market leader for lifestyle, travel concierge and loyalty solutions, Ten Group, has extended its deployment of Dolphin across international markets.
The international company, with more than two million high-net-worth members worldwide, recently launched an online concierge service in the UK, with the Dolphin-powered travel element integrating with Ten Group’s existing Dolphin back office platform.
In Belgium, Switzerland and the USA, Ten Group has rolled out localised versions of the Dolphin back office solution, supporting relevant languages within its user interface and customer documentation suite. Dolphin has also been integrated with Ten Group’s in-house CRM system so that Ten’s expert lifestyle managers can provide a highly personalised service even more quickly and effectively.
Commenting on the continued roll-out of Dolphin across Ten Group, Ian Swain, Global Commercial Director said: "Technology plays a key role at Ten Group. It enables us to offer the best service to our discerning client base in the most efficient way. Extending the use of Dolphin internationally ensures our members receive consistently high levels of service whatever their location or requirement and provides us with huge operational benefits in terms of consolidating process and management information across the group."
Roberto Da Re, CEO at Dolphin Dynamics added: "We are delighted to be extending our relationship with a truly innovative and fast growing customer. Dolphin’s flexibility and scalability makes it ideal for customers with a presence in several international markets and with objectives to streamline and consolidate the way they sell and manage travel. We’re looking forward to extending our partnership with Ten Group as they continue to roll out Dolphin across their global network of offices."
About Ten Group: Ten Lifestyle Concierge helps people get the most from their lives. The company will organise anything that its members don’t have the time, contacts or expertise to arrange themselves, such as entertainment, restaurant bookings, and travel arrangements.
By using the right contacts, internal knowledge management, peer feedback, buying power, insider information and hiring sector specialists, Ten delivers world-class concierge services entirely focused on the customer.
The company has seventeen offices globally including office in London, New York, San Francisco, Miami and Hong Kong.
If you have a media enquiry, please contact Ten Group Communications Manager, Catherine Allan. e: [email protected] d: 0844 371 5750
Dolphin Dynamics
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Singapore to forbid entry to undesirable travelers with new no-boarding directive
In Italy, the Meloni government congratulates itself for its tourism achievements