The airport arrival and departure – the worst part of long haul flying!
The worse part of any a flight whether it is short, medium or long haul is always the arrival, the often marathon brisk walk from the gate to the airport, the distance often making you feel like they are in different countries, the lining up at immigration, the formalities, the wondering if your bags have arrived, the stress of the beagle sitting down by our bags, the customs, the agriculture……..and so forth ………..I can feel the stress coming on right now
Well, Singapore has it all sorted, in true Singaporean efficiency and style of course with a really fabulous service called JetQuay, which does away with all the that hassle and stress and yes of course while it is not free, the price is worth every second.
Right as you walk off the aircraft, if they were any closer they would be on board, you are greeted by your JetQuay hosts, who have golf style buggies [pictured right imagine being greeted by this fleet and your name!] waiting right at the gate, ready to whisk you away to airport paradise!
So, where is this airport paradise?
Right in the heart of Singapore’s Changi Airport!
After The Mole’s arrival and speedy transfer in buggies right through the terminal whizzing past all those Singapore Airlines Suite and Business Class passengers [yes The Mole was travelling in economy and it was excellent], just like royalty, you are whisked way to a private airport terminal, the JetQuay terminal an oasis of no stress and hassle, a waiting cup of tea or even champagne or beer, time to check your emails if you must.
Oh and what is happening to all the formalities and your bags while you are doing all this much less stressful stuff?

Amazing!
The great thing about JetQuay’s amazing service is that anyone can take advantage of it and it is not expensive, well The Mole did not think so, offering great service for anyone arriving by scheduled carrier, transiting trough Singapore or for example the wife and kids travelling on their own, an elderly relative or of course, the main target, the business or MICE traveller, who wants a seamless entry or transfer…..they can also meet and greet whole conference groups.
You can even arrange to arrive early or meet a transiting colleague for a meeting, with a wide range of meeting facilities available from a very smart board room and smaller private meeting rooms.

And for those who have few hours stopover and want to catch a few zzz’s, there are private bedroom which looked very cosy to me!
Retail prices start at around $S150 for arrivals and $S350 for departures, as we were told there is more work on departures but a simple meet and greet a the gate without access to the JetQuay lounge can cost as little as $S35.
PCO’s and travel planners should contact JetQuay for wholesale prices and more information and contact details are available from www.jetquay.comsg
The only way to arrive and depart in Singapore!
An on location from Singapore report by The Mole
John Alwyn-Jones
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.

































Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Singapore to forbid entry to undesirable travelers with new no-boarding directive
In Italy, the Meloni government congratulates itself for its tourism achievements