The best of the best: AFTA’s 2013 awards
Palazzo Versace on the Gold Coast has been named the best hotel or resort in Australia in this year’s national travel industry awards.
Qantas was named best domestic airline in the 2013 AFTA National Travel Industry Awards, voted by travel agents, while Emirates was named best international airline flying to Australia.
Royal Caribbean was voted the top Australian-based cruise operator while APT was best international cruise operator.
Trafalgar picked up the gong for best tour operator and Flight Centre was named best travel agency group.
The full list of winners:
Rookie of the Year Agent – Nicholas Lowes, Jetset Norwood
Best Travel Consultant Retail – Jenny Cooper, Queanbeyan City Travel & Cruise
Best Travel Agency Manager Retail – Michelle Nievaart, Flight Centre Garden City
Best Travel Agency Retail Single Location – Harvey World Travel Lane Cove
Best Travel Agency Retail Multi Location – Phil Hoffmann Travel
Best Travel Consultant Corporate – Fiona Hyde, Voyager Travel
Best Travel Agency Manager Corporate – Shelley Leven, Corporate Travel Management
Best Travel Agency Corporate Single Location – Spencer Travel
Best Travel Agency Corporate Multi Location – Corporate Traveller
Best Business Events Travel Agency – Event Travel Management
Best National Travel Management Company – Corporate Travel Management
Best Travel Agent Technology Innovation – Smart Tickets online revalidation and reissue
Best Travel Writer – Louise Goldsbury
Best Registered Travel Industry Training Institution – William Angliss Institute of TAFE
Best Hotel/Resort Australian Property – Palazzo Versace
Best Hotel/Resort Group – Shangri-La Hotels and Resorts
Rookie of the Year Supplier – Stephen Galloni, Contiki
Best Sales Executive Industry Supplier – Suzy McPhail, Trafalgar
Best Agency Support Service – Air Tickets
Best Tourist Office National – Tourism and Events Queensland
Best Tourist Office International – Dubai Tourism
Best International Airline Off-Line – Finnair
Best International Airline On-Line – Emirates
Best Domestic Airline – Qantas Airways
Best Car/Campervan Rental Operator – Hertz
Best Niche Wholesaler – The Africa Safari Co
Best Tour Operator Domestic – APT
Best Tour Operator International – Trafalgar
Best Wholesaler Australian Product – Qantas Holidays and Viva! Holidays
Best Wholesaler International Product – Infinity
Best Cruise Operator Australian Based Operation – Royal Caribbean International
Best Cruise Operator International Based Operation – APT
Best Travel Agency Group (100 outlets or more) – Flight Centre
Ian Jarrett
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