Thomas Cook launches luggage check-in from home

Friday, 18 Apr, 2019 0

Thomas Cook Airlines is offering customers the option to check-in luggage from home and skip airport queues.

Prices start at £30 per bag and the service is operated by home baggage check-in company AirPortr.

Families can check in up to four bags from £40 and are given a three-hour pick-up slot.

The service is available from Gatwick, with other airports set to be added at a later date.

Customers book a collection slot online at airportr.com or thomascookairlines.com, the luggage is sealed and checked-in at the customer’s home, typically the day before they fly, from any address in London or the surrounding area.

AirPortr delivers the bags directly onto the customer’s flight, allowing them to travel to the airport bag-free, skip bag drop and head straight to security

Customers are kept informed on the location and status of their bags every step of the way via email and SMS and then pick the bag up from the baggage carousel in their destination airport.

Thomas Cook Airlines head of product and ancillaries Andrew Gillies said: "We are committed to innovating for our customers, so we explore anything that can make flying with us an even smoother experience.

"AirPortr allows our customers to check bags in from their own front door so they can travel easily across London without heavy baggage, travel seamlessly through the airport, enjoy their flight and start their holiday stress-free.  

"We hope to expand this service with AirPortr to more of our UK departure airports in the near future."

AirPort CEO Randel Darby said: "Home bag check-in is a perfect fit, allowing customers to start their holiday the moment they leave the house.

"Travelling without bags and skipping busy airport queues makes the whole process of going on holiday so much more enjoyable."



 

profileimage

Lisa

Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.



Most Read

Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know

Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham

Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago

Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research

Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact

Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference

Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role

Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal

Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination

Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness

Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future

Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
TRAINING & COMPETITION
Skip to toolbar
Clearing CSS/JS assets' cache... Please wait until this notice disappears...
Updating... Please wait...