Traveller wins compensation over lost film

Tuesday, 10 Jun, 2003 0

Kodak pays out enough for holidaymaker to return to United States

A traveller has been given enough compensation for a holiday in the United States after Kodak lost rolls of photos from a previous trip.

Mark McCarthy, of Potters Bar, was distraught to learn that the Kodak labs he had entrusted the films to had lost them after a holiday in January 2001, which took in such scenic delights as the Grand Canyon and Las Vegas. Mr McCarthy was offered £50 compensation but rejected this and contacted his solicitor – and after 18 months settled out of court with Kodak and Tesco.

He confirmed that the amount was “enough to get back across the Atlantic”, adding: “I’m just really pleased. If they had returned the film, then the problem would have been resolved, but they just didn’t seem interested in the case.”

A spokesman for Kodak was at pains to stress that the case did not establish a clear precedent, and that Kodak’s standard terms and conditions for processing did not allow for compensation: “We consider every case by its merit – his condition, his situation, was unique. We deal with millions of rolls of film but in this case it could not be found.”



 



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