Trip.com launches AI powered Trip.Planner
Trip.com has introduced Trip.Planner, a new one-stop travel planning hub, powered by AI.
It aims to transform complex itineraries into easily managed personalised journeys.
It says Trip.Planner acts as an AI-powered travel concierge for hyper-personalised itineraries tailored to individual travel styles.
It has real-time transport integration, flexible planning features, and access to over 20 million geo-tagged global points of interest.
“Trip.Planner is a cutting-edge tool that combines reliable data with rich itinerary management to redefine how travellers plan their journeys,” said James Liang, co-founder and chairman of Trip.com Group.
It features options for flights, trains, hotels, restaurants and attractions into the itinerary with real-time availability.
Travellers can plan and book everything directly from their itinerary view.
Users can view prices, availability and detailed descriptions for travel options.
The AI also recommends attractions that are open, seasonally relevant, and accessible, using officially verified opening hours, typical visit durations, and transport estimates.
Recommendations are practically tailored to the destination — for example, suggesting relevant airport transfers, car rentals in remote areas, or day tours in urban spots.
Trip.Planner also includes expert-vetted recommendations available via the in-app AI chat.
It lists user preferences such as:
Family-Friendly: Kid-friendly options, like theme parks and wildlife encounters.
Classic: Iconic sights and must-see highlights, ideal for first-time visitors.
Elderly-Friendly: Lower-intensity activities with easy access and relaxed pace.
Cultural: Museums, performances, or experiences that reflect local arts.
Cityscape: Urban-focused —shopping, dining, nightlife and city walks.
Nature: Outdoor and scenic spots like parks, beaches, and reserves.
Significant landmarks, traditional districts and heritage sites.
It can tailor a personalised itinerary that fits to specific spending preferences.
Planning starts with just three questions: destination, trip duration, and travel style.
From there, Trip.Planner generates an itinerary which can be previewed within the in-platform map to easily visualise routes.
Recommendations are drawn from millions of data points across Trip.com, including Trip.Best picks, Trip.Pulse, and Trip.Events data.
“With Trip.Planner, we are offering a truly smart assistant that adapts to user preferences, simplifies decision-making, and puts joy back into trip planning,” said Bonnie Bao, Director of Product for Itinerary & Map, Content Center, Trip.com Group.
Trip.Planner is currently available on English-language Trip.com sites in select regions, with access expanding progressively to users in the coming months.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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