The American public is annoyed at TSA rules and their anger is leading to billions in economic losses, says a survey by the US Travel Association.
“People are saying is just not worth it. They don’t want to deal with the hassle. There has to be a better way. We know there is a better way," said Roger Dow, president and CEO of the US Travel Association, which commissioned a survey on this vital economic issue.
More than 75 percent in the survey agreed with him that there has to be a better way to stay safe but reduce air travel discomfort.
But just how serious is this as an economic problem?
Dow estimated the cost of travelers deciding not to go may be US$84.6 billion.
Why so much money?
Because the survey found that nearly two in every three air travelers or 64 percent said they would fly more if security procedures were effective but less intrusive and time-consuming.
Some of the biggest passenger complaints involved having to remove shoes and new body pat-downs.
Nearly nine out of ten respondents believe it is possible to have an air screening system that is safe but is more convenient for passengers.
Another three in four air travelers support recruiting more professional security personnel.
More travelers describe the current passenger screening process as “inconsistent,” “stressful,” or “embarrassing” than describe it as being “fair” or “effective.”
By David Wilkening