Singapore Airlines - TravelMole

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Singapore Airlines is a world-renowned airline known for its exceptional service, commitment to excellence, and luxurious travel experience. Established in 1947, it has evolved into a premier international carrier, connecting passengers to destinations across six continents. With a focus on customer service, Singapore Airlines consistently provides warm hospitality, personalized attention, and refined elegance. The airline stands out for its dedication to innovation and technological advancement. It embraces cutting-edge technologies to enhance the travel experience, from state-of-the-art aircraft to onboard entertainment systems and digital services. Singapore Airlines aims to exceed passenger expectations and deliver a seamless and immersive journey. Operating a modern fleet of aircraft, including the iconic Airbus A380 and Boeing 777, Singapore Airlines prioritizes quality, efficiency, and sustainability. It invests in fuel-efficient planes and ...Read more

Company Name : Singapore Airlines

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14 Sep 25
Partner News
Singapore Airlines offers daily service from London Gatwick to award-winning Changi Airport
Singapore Airlines, already a major player in London, has taken things to the next ...Read more

Singapore Airlines offers daily service from London Gatwick to award-winning Changi Airport - News & announcements

Singapore Airlines, already a major player in London, has taken things to the next level with the addition of a daily direct flight from London Gatwick to Singapore Changi Airport. First introduced on 22nd June 2024 at five times a week, Singapore Airlines has increased the frequency of this flight to daily just 10 months after introducing the service. UK & Ireland General Manager Mohamed Rafi Mar said: “There’s no greater testament to the success of our London Gatwick service than the expansion of our schedule within its first year.” Singapore Airlines is to date the only airline out of London Gatwick to offer a non-stop daily flight to Singapore, providing enhanced connectivity across Asia, Australia and New Zealand. The London Gatwick departures enable connections via Singapore to Sydney in 21 hours and 30 minutes, one of the fastest current air links to Australia from the UK. Flying out of London Gatwick with Singapore Airlines represents a new convenient opportunity for travelling to Singapore and beyond. London Gatwick can be reached by an extensive public transport system with the largest rail catchment of any UK airport, with direct connections to over 120 train stations including London in under 30 minutes. The airport offers less crowded facilities than many other international airports in the UK and is a great alternative for premium passengers including business travellers and luxury travellers, as well as solo travellers, couples and families.
London Gatwick served with brand-new Airbus A350-900
For the airline’s new route, the 13-hour flight to Singapore is using one of the most recent aircraft, the Airbus A350-900. This quiet plane offers elevated service with its award-winning cabins and guarantees relaxed seamless onward connectivity through Singapore Changi Airport with an extensive network throughout Asia, Australia and New Zealand. The flight also includes a free stopover in Singapore for layovers at least 5.5 hours long and under 24 hours if travellers wish before travelling onward. Onboard, passengers have a choice of three cabin classes including Economy Class, Premium Economy and Business Class. They all guarantee a comfortable experience with world-class entertainment programmes, superior cuisine and above all, the award-winning service of Singapore Airlines’ cabin crew. On the ground, Changi Airport offers a wide range of facilities while Singapore Airlines provides lounges, assistance and services. Rewarding travel agents: Win two return flights with Singapore Airlines via London Gatwick To boost awareness about the new flight out of Gatwick, Singapore Airlines is promoting an exclusive competition for travel agents. The airline is offering travel agents making bookings with them out of London Gatwick the opportunity to win two return flights with Singapore Airlines via London Gatwick to a choice of any destination across South East Asia and Australia. To enter the competition and get a chance to be drawn the winner, agents will need to enter a valid PNR for bookings via London Gatwick. For more information about entering the competition and Singapore Airlines products, click here.
26 Mar 25
NEWS
Singapore Airlines boosts London Gatwick service to daily
Singapore Airlines is beefing up service to London Gatwick just ten months after launching the ...Read more

Singapore Airlines boosts London Gatwick service to daily - News & announcements

Singapore Airlines is beefing up service to London Gatwick just ten months after launching the route. The current five-weekly operation will increase to daily Singapore flights starting on 31 March 2025. SIA’s Singapore Changi hub unlocks a comprehensive gateway to Southeast Asia, Australia, and New Zealand with easy transfers with an arrival at 06:20am local time. SIA offers connections to over 127 destinations in 36 countries worldwide This includes connecting service from London Gatwick to Sydney in just 21 hours and 30 minutes. Mohamed Rafi Mar, Singapore Airlines General Manager UK & Ireland, said: “There’s no greater testament to the success of our London Gatwick service than the expansion of our schedule within its first year”. “With 40 direct weekly services between the UK and Singapore, we offer more flights than any other carrier to the region.” The 13-hour flight to Singapore is operated with the long-haul variant of the Airline’s Airbus A350-900. The 253-seat aircraft features 42 seats in Business Class, 24 in Premium Economy Class and 187 in Economy Class. Jonathan Pollard, Chief Commercial Officer, London Gatwick said: “The increase in Singapore Airlines’ service to a daily operation, within a year, highlights the huge success of the route.” Business Class customers, as well as PPS Club and KrisFlyer Elite Gold members departing from London Gatwick can access the No1 Lounge, located at Gatwick North Terminal. Singapore Airlines continues to operates four daily flights from London Heathrow and five-times weekly flights from Manchester to Singapore. Customers get complimentary in-flight Wi-Fi in all cabin classes as a KrisFlyer loyalty member
20 Feb 25
NEWS
Singapore Airlines reports record high quarterly revenue
Singapore Airlines Group (SIA) posted 3.3% growth in the third quarter operating profit to $629 ...Read more

Singapore Airlines reports record high quarterly revenue - News & announcements

Singapore Airlines Group (SIA) posted 3.3% growth in the third quarter operating profit to $629 million. This is the highest quarterly revenue on record passenger carriage, despite declining yields due to stiffer competition. Group revenue was a record $5.2 billion for the three months ended 31 December 2024, up $137 million. Passenger flown revenue improved by $70 million (+1.7%), with SIA and Scoot carrying a quarterly record of 10.2 million passengers. Group passenger load factor declined slightly by one percentage point to 87.2%. SIA says declining yields were a result of stiffer competition. Group costs were up to $4,59 billion, driven by higher non-fuel expenditure. Still, effective cost management measures kept the rise in non-fuel expenditure below the growth in overall capacity it says. Net fuel cost was lower due to a 20.9% drop in fuel prices before hedging. The Group recorded an operating profit of $629 million for the third quarter up by $20 million compared to a year ago. Shareholder equity stood at $15.4 billion as of 31 December 2024, down $1 billion from 31 March 2024, primarily due to the redemption of the remaining Mandatory Convertible Bonds (MCBs) in June 2024. SIA is bullish on continued demand for air travel into the last quarter of FY2024/25, even as the operating landscape continues to be competitive.
10 Nov 24
NEWS
Singapore Airlines reports first half results
Singapore Airlines Group carriers SIA and Scoot carried 19.2 million passengers in the first half ...Read more

Singapore Airlines reports first half results - News & announcements

Singapore Airlines Group carriers SIA and Scoot carried 19.2 million passengers in the first half of 2024, a 10.8% year-on-year increase. However due to capacity expansion of 11%, load factor dipped by 2.4% to 86.4%. SIA says demand for air travel remained healthy in the first six months as group revenue rose $335 million (+3.7%) to $9,497 million. Passenger flown revenue was up $118 million it said. Still increased competition impacted its yields, which fell 5.6%. Despite the impact of general price inflation, the Group kept the rise in non-fuel costs to be largely in line with the 10.6% growth in overall capacity. Overall, the Group recorded an operating profit of $796 million in the first half which is down $758 million from the previous year. The Group posted a net profit of $742 million, $699 million less than the previous year primarily due to the weaker operating performance. Other contributing factors included lower net interest income and a loss on disposal of aircraft, spares, and spare engines versus a gain last year. As of 30 September 2024, Group shareholders’ equity was $13.7 billion, a $2.6 billion decline from 31 March 2024, largely due to the redemption of all remaining Mandatory Convertible Bonds (MCBs) in June 2024. As of 30 September 2024, the Group’s passenger network covered 127 destinations in 36 countries and territories. SIA served 78 destinations while Scoot served 71.

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04 Nov 24
NEWS
Singapore Airlines investing S$1.1 billion in A350 cabin retrofit
Singapore Airlines is investing a cool S$1.1 billion in a multi-year programme to upgrade the ...Read more

Singapore Airlines investing S$1.1 billion in A350 cabin retrofit - News & announcements

Singapore Airlines is investing a cool S$1.1 billion in a multi-year programme to upgrade the premium travel experience on its long haul network. The airline will install all-new long-haul cabin products across 41 Airbus A350-900 long-haul and ultra-long-range (ULR) aircraft. SIA will introduce a First Class cabin in its seven A350-900ULR aircraft, which travel on the longest routes. Business Class customers will get an elevated travel experience with SIA’s upcoming Business Class seats, featuring greater levels of privacy and comfort in all 41 aircraft. These A350-900 First Class and Business Class products will have spacious layout and ergonomic elements. Premium Economy Class and Economy Class cabins will also be refreshed. Alongside the cabin products, the next version of SIA’s KrisWorld in-flight entertainment (IFE) system will offer more personalisation across all cabin classes. First Class and Business Class seats will also feature new in-flight entertainment screens. Goh Choon Phong, CEO, Singapore Airlines, said: “Over the past six years, we have extensively engaged customers and stakeholders in the design of our next-generation long-haul cabin products.” “The new First Class and Business Class seat designs will push the boundaries of comfort, luxury, and modernity.” The aircraft will be retrofitted by SIA Engineering Company in Singapore. The first retrofitted A350-900 long-haul aircraft is expected to enter service in the second quarter of 2026, while the first A350-900ULR variant will follow in the first quarter of 2027. The entire programme is targeted for completion by the end of 2030. Post-retrofit, the 34 A350-900 long-haul aircraft will be configured with 42 Business Class seats, 24 Premium Economy Class seats, and 192 Economy Class seats. The seven A350-900ULR variants will feature four First Class seats, 70 Business Class seats, and 58 Premium Economy Class seats.

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23 Oct 24
NEWS
Air India, Singapore Airlines expand codeshare
Air India and Singapore Airlines (SIA) have agreed to significantly expand their airline codeshare partnership. ...Read more

Air India, Singapore Airlines expand codeshare - News & announcements

Air India and Singapore Airlines (SIA) have agreed to significantly expand their airline codeshare partnership. They are adding 11 Indian cities and another 40 international destinations to their network. This marks the first extensive expansion of codeshare arrangements between the airlines since 2010. It results in enhanced travel options between Singapore and India, as well as beyond. From 27 October 2024, Air India and SIA will codeshare on each other’s flights between Singapore and the Indian cities of Bengaluru and Chennai. This increases their total weekly scheduled airline codeshare services between the countries to 56 from 14. SIA will codeshare on Air India’s domestic flights between Delhi and Amritsar, Bengaluru, Coimbatore, Lucknow, and Varanasi, between Mumbai and Ahmedabad, Amritsar, Bengaluru, Coimbatore, Goa, Jaipur, Kolkata, Lucknow, and Thiruvananthapuram, as well as between Kolkata and Guwahati. Air India customers will be able to access 29 destinations across SIA’s network. These include Adelaide, Perth, and Sydney (Australia), Bandar Seri Begawan (Brunei), Phnom Penh and Siem Reap (Cambodia), Denpasar, Jakarta, Medan, and Surabaya (Indonesia), and Kuala Lumpur and Penang (Malaysia). SIA customers will also be able to connect to Air India’s international services from Bengaluru, Delhi, and Mumbai to 12 destinations across Europe, the Middle East, and Africa. These include Copenhagen, Paris, Frankfurt and Birmingham, London-Gatwick, and London-Heathrow (United Kingdom). Both airlines plan to progressively include other destinations in their network to the airline codeshare arrangements.

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12 Aug 24
NEWS
Singapore Airlines boosting London Gatwick flights
Singapore Airlines is ramping up London Gatwick flights. From 30 March 2025, SIA will offer ...Read more

Singapore Airlines boosting London Gatwick flights - News & announcements

Singapore Airlines is ramping up London Gatwick flights. From 30 March 2025, SIA will offer daily service to London Gatwick, up from the current five-times a week service. Including its Heathrow schedule, Singapore Airlines will fly five times a day from London. However, SIA will suspend its Manchester to Houston transatlantic service from 1 April 2025. The five-times weekly Singapore to Manchester portion of the route will continue. The airline is also adding more frequencies to other European cities including Rome, which will increase to five times a week from 26 June 2025 to 28 August 2025 SIA will delink its three-times weekly Singapore-Milan-Barcelona flights from 24 June 2025 to 7 September 2025, and operate more direct flights between Singapore and the two European cities. Flights to Adelaide, Australia will go up to 10 flights a week for the Northern Winter 2024 and Northern Summer 2025 seasons, up from the current seven-times weekly services. Frequencies to Ho Chi Minh City, Vietnam will rise to three times daily. Dai Haoyu, Acting SVP, Marketing Planning at Singapore Airlines, said: "These adjustments, ahead of next summer, cater to the higher demand to several destinations, particularly during the traditional mid-year peak travel season."
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11 Jun 24
NEWS
Singapore Airlines offering payouts to injured turbulent flight passengers
Singapore Airlines will pay thousands in compensation to passengers injured on a London to Singapore ...Read more

Singapore Airlines offering payouts to injured turbulent flight passengers - News & announcements

Singapore Airlines will pay thousands in compensation to passengers injured on a London to Singapore flight that was hit by severe turbulence. The flag carrier said it will pay $10,000 passengers who had minor injuries. For more serious injuries, there will be an initial payment of $25,000 for ‘immediate needs. It will then have discussions about compensation for those who require ongoing assistance for their specific ‘circumstances.’ The airline has been covering medical expenses. A 73-year-old British man died and many were seriously injured on the flight as it flew over Myanmar. The plane was immediately diverted to Bangkok. Singapore Airlines hasn’t said how many people will be eligible for the pay-outs. Over 100 people received medical attention. Some suffered spinal cord and brain injuries. Singapore Airlines has already offered full refunds for all passengers. It also offered several hundred dollars to all passengers for immediate expenses following the diversion. Following the incident the airline tweaked its seatbelt policy.

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06 Jun 24
NEWS
Cathay, Singapore Airlines collaborate on sustainability initiatives
Cathay Pacific and Singapore Airlines have inked a Memorandum of Understanding to collaborate on a ...Read more

Cathay, Singapore Airlines collaborate on sustainability initiatives - News & announcements

Cathay Pacific and Singapore Airlines have inked a Memorandum of Understanding to collaborate on a broad range of sustainability initiatives. These joint efforts are aimed at advocating for sustainable aviation fuel use in the Asia-Pacific region, a critical decarbonisation lever for the sector. They will work to share best practices to boost sustainability performance. The MoU was signed by Cathay Group CEO Ronald Lam and Singapore Airlines CEO Mr Goh Choon Phong, both in Dubai for the recent IATA Annual General Meeting . The agreement focuses on a collective commitment to achieve net zero carbon emissions by 2050, and to drive sustainability changes. Firstly, Cathay and SIA will jointly advocate for the greater use of SAF in the Asia-Pacific region. This will include raising public awareness about SAF's role in decarbonising aviation The airlines will also explore potential opportunities for joint procurement of SAF at selected locations. These are aimed at boosting SAF production. The second area of focus will be the exchange of best practices to reduce single-use plastics, minimise waste, and improve energy efficiency in ground and cargo operations. Cathay CEO Ronald Lam said: "Our collaboration aims to accelerate and support the development of the SAF supply chain in the region.” “We are undertaking a multi-pronged approach to contribute to the aviation industry's transition.”

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15 May 24
NEWS
Singapore Airlines Group posts record annual profit
Singapore Airlines Group posted its highest annual operating and net airline profits ever, earning $2.67 ...Read more

Singapore Airlines Group posts record annual profit - News & announcements

Singapore Airlines Group posted its highest annual operating and net airline profits ever, earning $2.67 billion in FY2023/24. SIA and Scoot carried a combined 36.4 million passengers, which is up 37.6% year-on-year. A As a result, the Group passenger load factor was up 2.6% to a record 88%. Group revenue rose $1,2 billion to $19 billion with a double digit increase in passenger flown revenue. As of 31 March 2024, the two airlines’ operating fleet consisted of 200 aircraft with an average age of seven years and three months. In April 2024, the Group added one Airbus A350-900 and two Embraer E190-E2 aircraft to its fleet with 89 aircraft on order. The passenger network now spans 118 destinations in 35 countries and territories. For summer 2024, Barcelona, Beijing, Darwin, Hong Kong, Houston, KL, Melbourne, Milan, Perth, Rome, Seattle, Shanghai, Taipei-Tokyo (Narita), and Yangon will see an increase in services. SIA launched services to Brussels in April 2024 and will begin operations to London Gatwick next month. Scoot began Embraer E190-E2 operations this month with flights to Krabi. The aircraft will operate to existing short haul destinations such as Hat Yai, Miri, and Kuantan, as well as two routes – Koh Samui (in May 2024) and Sibu (in June 2024). The airline group says air travel demand remains strong thanks to a strong pick up in forward bookings to North Asia and South East Asia. The proposed merger of Air India and Vistara was approved by the Competition and Consumer Commission of Singapore in March 2024. This integration gives SIA a 25.1% stake in Air India Group.

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08 Apr 24
NEWS
Singapore Airlines restarts Brussels flights after 20 years
Singapore Airlines has marked its return to Brussels after a gap of more than 20 ...Read more

Singapore Airlines restarts Brussels flights after 20 years - News & announcements

Singapore Airlines has marked its return to Brussels after a gap of more than 20 years. The first flight was welcomed with a water salute. The return of Brussels flights takes the number of European gateways in SIA's network to 13. The launch event at Brussels Airport was attended by Prime Minister Alexander De Croo and the Singapore Ambassador to Benelux. "Brussels gives our customers from Europe an additional point to connect to Singapore, as well as the wider Asia-Pacific region," said Dai Hao Yu, Singapore Airlines Acting Senior Vice President Marketing Planning. Singapore Airlines will operate four weekly Brussels flights to Singapore. The flights are operated on long-haul Airbus A350-900 aircraft, with 253 seats in three cabin classes, including 42 seats in Business Class.

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17 Mar 24
NEWS
Singapore Airlines revamps Premium Economy
Singapore Airlines unveiled its revamped Premium Economy Class in-flight service, with an expanded menu and ...Read more

Singapore Airlines revamps Premium Economy - News & announcements

Singapore Airlines unveiled its revamped Premium Economy Class in-flight service, with an expanded menu and new amenity kits. The upgraded service will be available on flights from 31 March 2024. Premium Economy Class customers will now be offered a glass of Charles de Cazanove Brut Tradition NV champagne shortly after take-off. Meals will be served in custom-made porcelain Premium Economy Class serviceware. On flights at least seven hours long, a new Out of the Woods amenity kit will be available. It is the first comprehensive upgrade of SIA’s Premium Economy Class in-flight since it was introduced in 2015. Yeoh Phee Teik, SVP Customer Experience, Singapore Airlines, said: “Premium Economy has become popular with our customers. They appreciate the added amenities, heightened comfort, and the extra personal space.” SIA has developed over 200 new appetisers, main courses, and desserts as part of in-flight meal service revamp. Premium Economy Class meals will consist of a seasonal appetiser, main course, bread, dessert, and cheese and crackers. Upgraded bread options will also include croissants for breakfast or garlic bread rolls for lunch, dinner, and supper. New appetisers include garlic roasted prawns with smoked aioli and Patatas Bravas (Spanish fried potatoes), as well as seasonal variations of Japanese cold noodles with soba sauce. Customers may choose from two premium main course options, either international or Asian cuisine, on every flight. New dishes include Beef Bourguignon served with bacon, mushrooms, vegetables, and potato gratin, Bak Chor Mee (minced pork noodles), and Thai-style Crab Curry. Customers may also choose from an expanded Book the Cook menu, which features up to 20 dishes available on rotation, for pre-order at least 24 hours before departure. Complementing the meals are a selection of wines and Champagne, curated by SIA’s wine experts exclusively for Premium Economy passengers.

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