Singapore Airlines - TravelMole

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Singapore Airlines is a world-renowned airline known for its exceptional service, commitment to excellence, and luxurious travel experience. Established in 1947, it has evolved into a premier international carrier, connecting passengers to destinations across six continents. With a focus on customer service, Singapore Airlines consistently provides warm hospitality, personalized attention, and refined elegance. The airline stands out for its dedication to innovation and technological advancement. It embraces cutting-edge technologies to enhance the travel experience, from state-of-the-art aircraft to onboard entertainment systems and digital services. Singapore Airlines aims to exceed passenger expectations and deliver a seamless and immersive journey. Operating a modern fleet of aircraft, including the iconic Airbus A380 and Boeing 777, Singapore Airlines prioritizes quality, efficiency, and sustainability. It invests in fuel-efficient planes and ...Read more

Company Name : Singapore Airlines

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News & announcements

14 Sep 25
Partner News
Singapore Airlines offers daily service from London Gatwick to award-winning Changi Airport
Singapore Airlines, already a major player in London, has taken things to the next ...Read more

Singapore Airlines offers daily service from London Gatwick to award-winning Changi Airport - News & announcements

Singapore Airlines, already a major player in London, has taken things to the next level with the addition of a daily direct flight from London Gatwick to Singapore Changi Airport. First introduced on 22nd June 2024 at five times a week, Singapore Airlines has increased the frequency of this flight to daily just 10 months after introducing the service. UK & Ireland General Manager Mohamed Rafi Mar said: “There’s no greater testament to the success of our London Gatwick service than the expansion of our schedule within its first year.” Singapore Airlines is to date the only airline out of London Gatwick to offer a non-stop daily flight to Singapore, providing enhanced connectivity across Asia, Australia and New Zealand. The London Gatwick departures enable connections via Singapore to Sydney in 21 hours and 30 minutes, one of the fastest current air links to Australia from the UK. Flying out of London Gatwick with Singapore Airlines represents a new convenient opportunity for travelling to Singapore and beyond. London Gatwick can be reached by an extensive public transport system with the largest rail catchment of any UK airport, with direct connections to over 120 train stations including London in under 30 minutes. The airport offers less crowded facilities than many other international airports in the UK and is a great alternative for premium passengers including business travellers and luxury travellers, as well as solo travellers, couples and families.
London Gatwick served with brand-new Airbus A350-900
For the airline’s new route, the 13-hour flight to Singapore is using one of the most recent aircraft, the Airbus A350-900. This quiet plane offers elevated service with its award-winning cabins and guarantees relaxed seamless onward connectivity through Singapore Changi Airport with an extensive network throughout Asia, Australia and New Zealand. The flight also includes a free stopover in Singapore for layovers at least 5.5 hours long and under 24 hours if travellers wish before travelling onward. Onboard, passengers have a choice of three cabin classes including Economy Class, Premium Economy and Business Class. They all guarantee a comfortable experience with world-class entertainment programmes, superior cuisine and above all, the award-winning service of Singapore Airlines’ cabin crew. On the ground, Changi Airport offers a wide range of facilities while Singapore Airlines provides lounges, assistance and services. Rewarding travel agents: Win two return flights with Singapore Airlines via London Gatwick To boost awareness about the new flight out of Gatwick, Singapore Airlines is promoting an exclusive competition for travel agents. The airline is offering travel agents making bookings with them out of London Gatwick the opportunity to win two return flights with Singapore Airlines via London Gatwick to a choice of any destination across South East Asia and Australia. To enter the competition and get a chance to be drawn the winner, agents will need to enter a valid PNR for bookings via London Gatwick. For more information about entering the competition and Singapore Airlines products, click here.
23 Jun 24
NEWS
Singapore Airlines begins Gatwick service
Singapore Airlines has debuted at London Gatwick with the first flight to Singapore. The new ...Read more

Singapore Airlines begins Gatwick service - News & announcements

Singapore Airlines has debuted at London Gatwick with the first flight to Singapore. The new second London route complements SIA’s four daily flights from London Heathrow. The carrier also serves the Lion City from Manchester five times a week. The new London Gatwick flight operates five times a week to Singapore, and offer the fastest connecting service from the UK to Sydney, in 21 hours 40 minutes. The airline's main hub at Singapore's Changi International Airport allows easy transfers to connecting flights to Southeast Asia and Australasia. Mohamed Rafi Mar, Singapore Airlines GM, UK & Ireland said: "We are pleased to offer more choices to customers, with London Gatwick as our third UK gateway.” “We have seen a growing demand for travel not just to Singapore, but to Southeast Asia and Australia." The 13-hour flight is operated on Airbus A350-900 jets with 253 seats in three classes. London Gatwick flight SQ309 will operate on Mondays, Tuesdays, Fridays, Saturdays and Sundays to Singapore Changi.

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28 May 24
NEWS
Singapore Airlines tweaks seatbelt policy following turbulence incident
Singapore Airlines has amended its policy on in-flight seatbelt use following the severe turbulence incident that ...Read more

Singapore Airlines tweaks seatbelt policy following turbulence incident - News & announcements

Singapore Airlines has amended its policy on in-flight seatbelt use following the severe turbulence incident that killed a British passenger and injured dozens more. The airline will not serve passengers food and drink when the seatbelt sign is on, it said. “SIA will continue to review our processes, as the safety of our passengers and crew is of utmost importance.” It is taking a more ‘cautious approach.’ It applies to at least one flight route. The airline has not flown again over the area above Myanmar where the incident took place, according to flight tracking data. The London-Singapore flight was carrying 211 passengers and 18 crew members when the turbulence struck and had to be diverted to Bangkok. Forty-six were taken to hospital with some suffering spinal cord and brain injuries.

Related News Stories:
28 Nov 23
Partner News
Navigating the Skies: Insights from Singapore Airlines’ General Manager, Mohamed Rafi Mar
In a candid conversation with Graham McKenzie, Mohamed Rafi Mar, the General Manager UK ...Read more

Navigating the Skies: Insights from Singapore Airlines’ General Manager, Mohamed Rafi Mar - News & announcements

In a candid conversation with Graham McKenzie, Mohamed Rafi Mar, the General Manager UK and Ireland for Singapore Airlines, provided a glimpse into the airline's dynamic landscape. Highlighting strategic alliances, Singapore Airlines has forged partnerships with global carriers such as Lufthansa and Air New Zealand, expanding its reach across Southeast Asia and Australia. Amidst the evolving travel landscape, Mar shared the airline's commitment to sustainability, emphasizing a focus on a young fleet and sustainable aviation fuel. With a resilient response to the pandemic, Singapore Airlines reported robust load factors, and Mar discussed plans for future network expansion and service enhancements, showcasing the airline's dedication to excellence in the skies.
24 Jul 23
NEWS
Singapore Airlines launches at home bag check-in for London departures
Singapore Airlines passengers on departing London flights can now make use of a seamless luggage ...Read more

Singapore Airlines launches at home bag check-in for London departures - News & announcements

Singapore Airlines passengers on departing London flights can now make use of a seamless luggage home collection service. It is available to travellers departing on Singapore flights from London Heathrow Terminal 2. They must reside within the M25. This is expected to be extended to locations further afield after the summer period. Singapore Airlines' customers can book a collection slot up to 12 months in advance, and until 24 hours before their London flight, via the AirPortr website. Luggage will be picked up from the customer's address during the booked time slot after they have checked in online. Upon pickup, AirPortr drivers check all boarding passes and passports and proceed by sealing and photographing the luggage. Once luggage is taken to the airport, it is checked in and the customer will be notified via text. Prices start from £28 for one bag pickup from central London or £33 for two. Full details of the AirPortr luggage pickup is available online.
05 Jul 23
Partner News
A world class airline alliance to take you the fastest route to New Zealand
Singapore Airlines and Air New Zealand are the perfect partnership to fly you to New ...Read more

A world class airline alliance to take you the fastest route to New Zealand - News & announcements

Singapore Airlines and Air New Zealand are the perfect partnership to fly you to New Zealand on the fastest route to Middle Earth via Singapore. Fly from the UK with four daily flights from London Heathrow, or from Manchester with five weekly flights to Singapore. Connect seamlessly onwards to Auckland or Christchurch with 28 weekly flights available with Singapore Airlines and Air New Zealand. Thanks to the airline partnership, easily explore more of New Zealand’s natural beauty with convenient onward connections to over 20 domestic destinations on Air New Zealand’s network. What’s more, enjoy and relax in added comfort and space with the option to fly Premium Economy throughout your journey to New Zealand, in addition to Economy Class or upgrade to Business Class for that extra indulgence. No matter which cabin you fly, look forward to experiencing award-winning service with two world class airlines on your journey to New Zealand, and delight in the warmest hospitality in the sky as you indulge in gourmet dining 30,000ft in the air.
20 Jun 23
Partner News
Singapore Airlines Named World’s Best Airline In 2023 Skytrax Awards
Singapore Airlines (SIA) has been named World’s Best Airline in the 2023 Skytrax World ...Read more

Singapore Airlines Named World’s Best Airline In 2023 Skytrax Awards - News & announcements

Singapore Airlines (SIA) has been named World’s Best Airline in the 2023 Skytrax World Airline Awards, the fifth time it has won this prestigious accolade. SIA took the top spot in four categories at this year’s Skytrax awards, including Best First Class Airline, Best First Class Comfort Amenities, and Best Airline in Asia. SIA’s low-cost subsidiary Scoot was named Best Long Haul Low-cost Airline, and ranked second in the World’s Best Low-cost Airlines category. The Skytrax awards are based on surveys of more than 20 million travellers across over 100 nationalities, who rated more than 325 airlines between September 2022 and May 2023. Mr Goh Choon Phong, Chief Executive Officer, Singapore Airlines, received the World’s Best Airline award on behalf of the Airline in Paris on 20 June 2023. “This award is a testament to the indomitable spirit of our people, who worked tirelessly and made many sacrifices to ensure that SIA was ready for the recovery in air travel. That has allowed us to emerge stronger and fitter from the pandemic as a leading international airline,” said Mr Goh. “We are very grateful to our customers for their enduring loyalty to and affection for Singapore Airlines. During the pandemic, their support and encouragement gave us the strength and determination to overcome the unprecedented challenges. Today, as we recover from the pandemic, we are firmly committed to innovating and investing in industry-leading products and services, and ensuring that SIA continues to offer our customers a world-class travel experience.” Mr Edward Plaisted, Chief Executive Officer, Skytrax, said: “It is a fabulous achievement for Singapore Airlines to achieve this World's Best Airline title for 2023. Singapore Airlines achieved excellent results in many of the award categories, with the highlight being recognition of their First Class cabin as the World’s Best First Class. We congratulate Singapore Airlines on this success which should be a source of great pride and satisfaction for the airline management and staff.”
31 May 23
NEWS
Singapore Airlines unlimited in-flight Wi-Fi free for all
Singapore Airlines is expanding free unlimited in-flight Wi-Fi across all cabin classes. From 1 July ...Read more

Singapore Airlines unlimited in-flight Wi-Fi free for all - News & announcements

Singapore Airlines is expanding free unlimited in-flight Wi-Fi across all cabin classes. From 1 July it includes all Premium Economy Class and Economy Class customers. It will be available virtually across the entire aircraft fleet and almost the entire route network. To use it, customers enter their KrisFlyer membership details at the point of booking through the Manage Booking online option, or at check-in. Non-KrisFlyer members can also sign up for membership online or on board their flight via the SIA digital content portal. Suites, First Class, and Business Class customers, as well as PPS Club members ^[ will continue to have free unlimited in-flight Wi-Fi. Since February, KrisFlyer members in Premium and Economy Class get three- and two-hour Wi-Fi surf plans respectively. Yeoh Phee Teik, Customer Experience SVP, said: “Giving access to free unlimited Wi-Fi is yet another milestone.”
31 May 23
Partner News
Singapore Airlines Extends Unlimited Complimentary In-Flight Wi-Fi To Customers In All Cabin Classes
Singapore Airlines (SIA) customers will enjoy the most comprehensive free unlimited Wi-Fi access in ...Read more

Singapore Airlines Extends Unlimited Complimentary In-Flight Wi-Fi To Customers In All Cabin Classes - News & announcements

Singapore Airlines (SIA) customers will enjoy the most comprehensive free unlimited Wi-Fi access in the airline industry from 1 July 2023, when the service is extended to all travellers in all cabin classes, including Premium Economy Class and Economy Class. This enhanced Wi-Fi offering will be available virtually across the entire aircraft fleet¹ and almost the entire global SIA route network. As a result, customers across all cabin classes will be able to stay connected with loved ones, work online, or keep up to date with the latest news or their social media feeds, even from 36,000 feet in the sky. To enjoy this service, customers must enter their KrisFlyer membership details at the point of booking through the Manage Booking online option, or at check-in. Non-KrisFlyer members may also sign up for their free membership online or on board their flight via the SIA digital content portal on their personal mobile devices to enjoy the complimentary in-flight Wi-Fi. Suites, First Class, and Business Class customers, as well as PPS Club members² will continue to enjoy access to free unlimited in-flight Wi-Fi. Since February 2023, KrisFlyer members travelling in Premium Economy Class and Economy Class have enjoyed complimentary three- and two-hour Wi-Fi surf plans respectively. Mr Yeoh Phee Teik, Senior Vice President Customer Experience, Singapore Airlines, said: “In today’s increasingly hyper-connected world, high-speed in-flight Wi-Fi connectivity is one of the most important requirements for our customers. Giving them access to free unlimited Wi-Fi is yet another milestone in SIA’s continuous effort to offer an exceptional end-to-end travel experience. With this enhanced offering, our customers will be empowered to stay connected, entertained, and productive, even at 36,000 feet in the sky.” SIA operates 136 passenger aircraft as of 1 May 2023. ¹ Free unlimited Wi-Fi services are available on all aircraft except for the seven Boeing 737-800 NGs that are not Wi-Fi enabled. ² This includes PPS Club supplementary card holders.
16 May 23
NEWS
SIA Group posts highest net profit
Singapore Airlines Group just posted its highest ever net profit Group passenger capacity reached 79% ...Read more

SIA Group posts highest net profit - News & announcements

Singapore Airlines Group just posted its highest ever net profit Group passenger capacity reached 79% of pre-Covid¹ levels in March 2023, higher than the average for Asia-Pacific airlines. SIA and Scoot collectively carried 26.5 million passengers, up six-times from the year before. Passenger load factor jumped to 85.4%, which is the highest ever. Group operating profit came in at a record $2.6 billion reversing the $610 million loss a year ago. SIA Group net profit was $2.1 billion. Revenue increased by $10 billion to a record $17.7 billion. The strong demand for air travel spurred high revenue and passenger load factors, it said. Borders fully reopened just over a year ago. SIA and Scoot were among the first to launch flights as borders reopened, and captured the pent-up demand," said SIA. The Group shareholders’ equity was $19.9 billion as of 31 March 2023. Cash and bank balances stood at $16.3 billion.
16 May 23
Partner News
Sia Group Posts Highest Net Profit In Its 76-Year History – Singapore Airlines
...Read more

Sia Group Posts Highest Net Profit In Its 76-Year History – Singapore Airlines - News & announcements
20 Apr 23
NEWS
Singapore Airlines announces special fares for Australia flights
Singapore Airlines is touting special limited return fares for Australia flights from the UK. It ...Read more

Singapore Airlines announces special fares for Australia flights - News & announcements

Singapore Airlines is touting special limited return fares for Australia flights from the UK. It has various Australian destinations on sale departing London Heathrow and Manchester Airport from £994pp. Additionally, direct flights from Manchester to Houston are also on sale, starting from £469pp. Available for a limited time, discounted Economy, Premium Economy and Business Class return fares depart London Heathrow, Manchester and Aberdeen until early 2024. Unlimited complimentary Wi-Fi is offered to passengers travelling in Business Class, PPS Club members, and supplementary cardholders. KrisFlyer members enjoy complimentary in-flight Wi-Fi allowance of two hours in Economy and three hours in Premium Economy. For discounted Australia flights, customers must book by 2 May 2023, for travel between November 2023 and March 2024. Flights to Houston must be booked by Monday 15 May 2023 to avail the offer.