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Carnival Cruise Line unveils refreshed agent portal
Carnival Cruise Line has unveiled a series of updates for GoCCL Navigator, its online travel agent booking platform.
The tool now features a fresh design to improve search and viewing functions, alongside the following enhancements across desktop and mobile:
* Enhanced offer details – fares will be easier to review and compare with a simplified list of key benefits and details.
* Special offers red tag – red tags will now be shown to highlight when clients have a special VIFP (loyalty club) offer on a sailing.
* Accessible staterooms – booking accessible staterooms will now be available on GoCCL.co.uk.
* Side-by-side offer comparison – this feature will be enhanced to include price and benefits at a glance.
The updates form part of Carnival’s ongoing commitment to agents as part of its Travel Agents Rock! programme.
Adolfo Perez, senior vice president of global sales and trade marketing for Carnival Cruise Line, said: “We deeply value our travel agent community, whose expertise and passion are an integral part of our success. The latest updates on GoCCL.co.uk are based directly on agents’ feedback and make it easier than ever to match clients’ needs with the perfect Carnival cruise to deliver exceptional service, all while saving valuable time by doing it quickly online.”
All updates will be fully implemented by April 21, 2024.
Learn more about Carnival Cruise Line
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