Agent jailed after passengers were stranded
Company boss gets 18 months for fraud and deception
A travel agent has been jailed for 18 months after using customers’ money to try and keep his ailing business running.
Michael Pool, 45, the owner of Travel Solutions, in Cambridge, left customers thousands of pounds out of pocket – and many of them were left stranded in foreign countries, Cambridge Crown Court heard.
The Cambridge Evening News, reporting the case, tells how one couple paid more than £4,000 for a holiday in Canada and were told to collect the tickets at Heathrow airport, but when they arrived at the airport there had been no booking made. They contacted Pool, who paid for the tickets, but when they arrived in Canada there was no accommodation or onward transport booked. The court heard that many others suffered similar problems.
Pool admitted his crime as soon as he was arrested, and claimed he had not taken any money himself but was merely trying to keep his business afloat. His lawyer said he was “robbing Peter to pay Paul”.
The Cambridge Evening News reports that Pool blamed his downturn in business on a fire in the premised next door, which made it look as if the agency was closed. The agent admitted seven charges of fraud and deception and asked for 13 more to be taken into account.
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.































France prepares for a massive strike across all transports on September 18
Turkish tourism stalls due to soaring prices for accommodation and food
CCS Insight: eSIMs ready to take the travel world by storm
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt